Henley & Partners - The Firm of Global Citizens®-Mantova
entire processing journey.
• Establish and execute a client-centric relationship strategy, leading regular status calls, application reviews, and proactive communications to ensure world-class customer satisfaction.
• Oversee and facilitate the...
packaging innovation and technical solutions.
• Manage timelines, forecasts, and launch schedules.
CustomerRelationshipManagement
• Serve as the primary point of contact for key customers.
• Resolve commercial, operational, and quality-related issues...
Develop real affinity for what our customers actually deal with day-to-day. Talk to operators. Sit in on calls. Share what you learn with the team.
What you have
• 3–5 years in Customer Success, Account Management, or Strategic Partnerships at a SaaS or...
visibilit sulle performance e sulle opportunit - gestione e aggiornamento dati su sistemi gestionali (Salesforce, Infinity, K app) Customer Engagement &, Relationship: - gestione del piano contatti (Contact plan) e delle attivit di relazione con clienti...
trends and identify future business opportunities;
• Effectively coach the team, providing training on selling techniques, Customer Experience Management (CEM), CustomerRelationshipManagement (CRM), and ensuring all employees adhere to these programs...
and willingness to travel frequently
PREFERENTIAL:
• Experience in sales and/or account management in a relevant market and/or with a competitor
• Relationship portfolio in Spain
• Degree in economics, marketing, or equivalent
WE OFFER:
• Competitive salary...
generate leads
• Present and demonstrate [international payment solutions and products] to key decision-maker
Relationship Building & Management
• Introduce relevant support functions such as CustomerRelationshipManagement (CRM), Corporate Hedging...
Strong skills in CRM, pipeline management, and forecasting
• Entrepreneurial mindset with the ability to build and grow a market from an early stage
• Strong relationship‑building skills and understanding of the Italian market landscape
• Fluent...
work according to customer order and expectation. Maintain a good relationship with customers. Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for installation and commissioning...
activities
• Frequent relationship with the Customer
Required:
• Three-year university education even unfinished (Marketing area, Engineering, Computer Science, etc.) or post Diploma through graduate schools
• Aptitude and interest in working in the area of...