customer service, returns, and after sales in general
Manage our repair service external providers, (300+ locations across Europe) together with the internal team, building the relationship with them, ensuring that they achieve a qualitative service
Collect...
Experience managing remote teams and distributed workforce
• Demonstrated leadership of Engineering teams
• On-premise, cloud and hybrid product background
• Proven customerrelationship skills sets
• Business fluent English language skills both written...
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
part of this project' your role as Customer Care will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs. Responsibilities: - Handling of inbound and outbound calls to address various...
and their company's needs. Your goal is to build up a long term relationship full of trust and loyalty towards Booking.com for Business. Furthermore you will become an expert in the Business Travel industry and continuously enrich your knowledge in this area...
consumer behaviour understanding' media and marketing communication development and performance measurement' product / assortment qualification and optimization' shopper insights' retail on- and off- line customer experience' consumer journey mapping etc...