CustomerRelationship Officer ( Two Positions )
Be a key player in encouraging customer service excellence
If you’re someone who takes pride in improving the lives of others and enjoys making a positive difference, we’d love to meet you!
About...
esecuzione e monitoraggio di progetti digitali.
A livello tecnico:
• CMS (Content Management System): Utilizzo di piattaforme come WordPress
• HTML, CSS e JavaScript : Conoscenze di base per interfacciars
• iCRM (CustomerRelationshipManagement...
only for our clients but also for our employees. We are currently seeking a CustomerRelationship Officer to focus on developing and enhancing client experiences.
You will make a Meaningful Impact and be a key point of contact for clients, handling...
and ensuring the highest standards of sales quality. With focus on customerrelationshipmanagement (CRM) and Omni Channel.
• Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony".
Requirements...
of care not only for our clients but also for our employees. We are currently seeking a CustomerRelationship Officer to focus on developing and enhancing client experiences.
You will make a Meaningful Impact and be a key point of contact for clients...
Responsibilities:
1. Identify and grow business opportunities within territory, be responsible for marketing department management, and implement overseas business expansion
2. Regularly organize market and customer research, collect market...
by Management.
Qualifications
• Proven experience in community engagement, networking, marketing, outreach, or sales roles, preferably within the aged care or healthcare sectors.
• Strong relationshipmanagement skills with the ability to build...
Forte Propensione alla vendita
• Buono standing
• Public speaking
• Elementi di controllo di gestione
• Elementi di CustomerRelationshipManagement
• Problem solving connesso alla gestione dei clienti con capacità di trasformare problematiche...
Undertake additional duties as required by Management.
Qualifications
• Proven experience in community engagement, networking, marketing, outreach, or sales roles, preferably within the aged care or healthcare sectors.
• Strong relationshipmanagement...
Assist customers in resolving issues related to booking changes' cancellations' and complaints. - Document customer inquiries and interactions in the customerrelationshipmanagement (CRM) system. - Work closely with other departments' including...
handling applications' and processing paperwork.
• Resolve customer concerns and inquiries promptly to ensure high levels of satisfaction.
• Document all customer interactions accurately in the customerrelationshipmanagement (CRM) system.
• Work closely...
delle seguenti attività:
1. Marketing Strategy & Sponsorship Management
• To be responsible for creating and managing a sponsorship marketing strategy.
• To build strategic relationships with donors, grant agencies and sponsors.
• To maintain database...
to explain complex financial concepts clearly.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• Attention to detail and strong organizational skills.
• Experience with customerrelationshipmanagement (CRM) systems is...
and Technical Service teams to make sure we meet overall customer expectations
• Regularly report to management to analyze sales targets, budgets and forecast. Mainly using CRM, Excel and other IT Tools available
• Attend and participate in conferences...