Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
inquiries in Italian.
• Provide information on account management' product offerings' and financial services with warmth and clarity.
• Help customers navigate online banking tools and resolve any issues they may encounter.
• Address customer complaints...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
to ensure a seamless guest journey. Anticipate guest needs and respond proactively to any requests, complaints, or feedback. Ensure compliance with privacy, safety, and security protocols in line with Six Senses and statutory requirements.
Upsell...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...
bakeca.it -
Lavoro Complaints Management a Siracusa – Offerte simili: