Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
inquiries related to food delivery orders' account management' and payment issues via phone' email' and chat in Italian. - Provide clear and detailed information about menu selections' pricing' and promotions. - Assist customers with troubleshooting delivery...
Mercier Consultancy-Reggio Calabria, 12 km da Messina
regarding telecommunications services' billing' and account management via phone' email' and chat in Italian. - Provide accurate information on mobile and broadband plans' features' and promotions. - Assist customers with account issues' service activation...
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
Responsibilities
• Handle customer inquiries related to e-commerce products' services' and order management via phone' email' and live chat in Italian.
• Assist customers with account creation' order placement' returns' and tracking of shipments.
• Resolve customer...
Mercier Consultancy-Reggio Calabria, 12 km da Messina
email' and chat.
• Assist customers with their inquiries regarding products' services' and account management.
• Handle and resolve customer complaints promptly and efficiently' striving for high levels of customer satisfaction.
• Keep accurate records...
customers understand their features and benefits. - Assist customers with issues related to their accounts and transactions' ensuring swift resolutions. - Resolve any complaints and feedback effectively' aiming for high levels of customer satisfaction...
Mercier Consultancy-Reggio Calabria, 12 km da Messina
complaints and issues to ensure a high level of service satisfaction. - Document all customer interactions accurately in the CRM system to maintain comprehensive records. - Collaborate with the logistics team to ensure timely and effective service delivery...
Big part of your day will be order management
• receiving' monitoring' and processing customer orders in Oracle.
• You will also handle complaints or any other requests from our clients.
• You can expect receiving requests primarily via email (CRM) or...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
bakeca.it -
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