Complaints and Disputes officer, Italy
The Complaints and Disputes Officer role offers the successful candidate the opportunity to step into or further their complaintsmanagement career. You will have the opportunity to operate within a complex...
Chaberton Professionals , divisione di Chaberton Partners, dedicata alla ricerca e selezione di profili di Middle Management, è attualmente alla ricerca di un Senior Customer Service Specialist per una realtà operante nel settore alimentare...
Complaints and Disputes officer, Italy**The Complaints and Disputes Officer role offers the successful candidate the opportunity to step into or further their complaintsmanagement career. You will have the opportunity to operate within a complex...
improvements). Act as SME where requested.
• Ensure smooth communication with team leaders and management, actively share all information with team members to expand their ability and professionalism in handling all types of client enquiries and complaints...
as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.
Your Key Responsibilities
Quality Governance
• Help maintain the Quality Management System and support compliance with ISO 9001;
• Support...
and timely delivery to customers
Constant follow-up with warehouse team and suppliers to manage and monitor shipments and deliveries
Claims, complaints-management including the issuing of related credit notes
Share with the Customer Service Coordinator...
during any disruption.
• Well conversant with the details of the arrivals/departures and other commitments to be met, like travel of VIP/CIP, and assign staff for the purpose.
• Effective management of available resources including manpower. Allocation of...
and timely delivery to customers
• Constant follow-up with warehouse team and suppliers to manage and monitor shipments and deliveries
• Claims, complaints-management including the issuing of related credit notes
• Share with the Customer Service Coordinator...
during any disruption.
• Well conversant with the details of the arrivals/departures and other commitments to be met, like travel of VIP/CIP, and assign staff for the purpose.
• Effective management of available resources including manpower. Allocation of...
tools, personnel, and service processes; Responsible for handling customer complaints and managing customer satisfaction; Responsible for managing the automotive parts, including procurement, spare parts logistics, warehouse management, and spare parts...
during any disruption.
• Well conversant with the details of the arrivals/departures and other commitments to be met, like travel of VIP/CIP, and assign staff for the purpose.
• Effective management of available resources including manpower. Allocation of...
Standard Operating Procedures (SOPs)
Managing deviations, CAPAs and change controls
Handling technical quality complaints from the market
Supporting product returns and recalls management
Supporting internal audits and related CAPA follow-up...
departments.You will have the opportunity to:conduct and support internal and external audits;monitor quality KPIs and prepare reports for Top Management;take part in the management of customer complaints and internal non‐conformities;contribute to updating the...
Manpower Permanent Professional, società di headhunting specializzata nella ricerca e selezione di profili di Middle Management, è attualmente alla ricerca per realtà operante nel settore farmaceutico di un/una:
Quality Assurance
La risorsa...
development of Corrective and Preventive Actions (CAPA).
• Market Complaint Support: Provide support on market complaints regarding serialized products, helping to facilitate investigations and verify product authenticity.
• Quality System Maintenance...