Handle complaints from affiliates with respect to order management.
Competences and requirements:
• Degree in Foreign Languages and / or Economics;
• Excellent knowledge of French and English
• At least 2 years of experience in a similar role...
dei clienti; - Audit management (audit interni e esterni); - MOC – Management of changes management; - NC/Complaintsmanagement; - Effettuare valutazione annuale dei fornitori; - Effettuare analisi customer satisfaction e definisce piani di azione...
Management of the whole project, from pre-sale to the delivery and acceptance of the system (contract signing, kick-off meeting, delivery management, assembling, including managing any and all complaints that may come from the customer).
• Ensure the...
and responsibilities Tracking outstanding debts, locate and contact debtors;Create and implement debt collection courses of action, negotiate payoff deadlines and payment plans;Handle customers' questions or complaints;Update account status and balances regularly...
improvement in production.
• Monitor Supplier Quality KPIs (e.g. Quality complaints) and lead action plan to meet targets.
• Generate and integrate Lesson learned in new product/process launches.
Di cosa hai bisogno per aver successo
• Degree in Mechanical...
transactions in accordance with established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest complaints
Make appropriate service recovery gestures...
actively embodying Hermès culture and values.MAIN RESPONSABILITIES People management and development Plan daily activities, setting objectives and assigning tasks to the team; Observe the team on the floor and provide ongoing feedback and coaching...
providing proactive feedback to the operations management team
• Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
• Plan for and identify root causes of inventory...
meet our customers? needs. You will also be the point of contact for our customers for all technical matters. This includes answering questions, dealing with complaints, and figuring out technical risks. Your job is to bring effective technical...
post-sales phase, dealing with the management of non-compliance, customer requirements and constant verification of customer satisfaction.
Main activities/responsibilities:
• Manage orders received from customers and sales team and enter them in the...
Create and implement debt collection courses of action, negotiate payoff deadlines and payment plans;
• Handle customers questions or complaints;
• Update account status and balances regularly;
• Comply with legal requirements in cooperation with...
the maximum aggregation effect for TWS and at the same time to meet the needs of individual production sites.
• Ensure co-ordination and awareness of management related to given category.
• Continuously seek new supply alternatives in the raw materials...
requests, manage complaints, assist them throughout the entire customer journey including after sales activities; * Actively contribute to business development through proposal of commercial actions; * Collect and update client data, in accordance with...
to handle complaints flawlessly.
A profound dedication to delivering top-tier customer service.
Versatility in handling various work scenarios.
Enthusiasm when being assigned to both individual and team-oriented tasks. Embrace global diversity by...
requests, manage complaints, assist them throughout the entire customer journey including after sales activities; * Actively contribute to business development through proposal of commercial actions; * Collect and update client data, in accordance with...
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