failure investigations from the regulatory viewpoint.
• Work with customers/users to gather information/data to support investigations and complaintsmanagement.
• Monitor external sources/trends on emerging issues, including complaints, MDR trends...
The Pantheon Iconic Rome Hotel, Autograph Collection-Roma
and resolve any issues or complaints promptly and effectively.
• Collaborate with the management team to plan and implement strategies for service improvement and guest experience enhancement.
• Train and develop new and existing staff, monitor performance...
venues.
Key responsibilities:
• Supporting the Executive Housekeeper for directing, supervising, and coordinating the daily activities of the housekeeping department.
• Handling guests’ complaints and special requests
• Ensuring that public areas...
anticipate needs, and manage VIP and regular guest relations.
• Maintain consistency in service standards, table settings, ambiance, and presentation.
• Resolve guest concerns or complaints promptly and professionally.
Service Operations
• Lead daily...
Ensure VIP and repeat guests receive tailored service and memorable attention.
• Manage guest complaints and special requests with empathy, urgency, and professionalism.
• Monitor and ensure full adherence to Hyatt’s service standards, policies...
Ensure VIP and repeat guests receive tailored service and memorable attention.
• Manage guest complaints and special requests with empathy, urgency, and professionalism.
• Monitor and ensure full adherence to Hyatt’s service standards, policies...
across Europe, with a strong focus on Italy . In close collaboration with our Sales, Application Development, and Product Management teams, you will lead the technical dimension of customer projects, from concept to mass production, ensuring satisfaction...
Interact with internal staff to resolve customer complaints and questions;
• Increase market share and revenue through existing customers and new customer development;
• Review and record renewal dates for offerings within the customer base;
• Plan...
Officina Profumo-Farmaceutica di Santa Maria Novella-Roma
execute client engagement programs and events, ensuring client loyalty and enhancing client spending
• Take initiative to discover opportunities for acquiring new clients to boost store sales
• Actively resolve any customer complaints to uphold the client...
The Pantheon Iconic Rome Hotel, Autograph Collection-Roma
and resolve any issues or complaints promptly and effectively.
• Collaborate with the management team to plan and implement strategies for service improvement and guest experience enhancement.
• Train and develop new and existing staff, monitor performance...
e collaborativo tra il personale e la direzione..
• Responsabilità di guidare il tuo turno in collaborazione con il Front Office Manager.
• Assiste il management nella formazione, valutazione, consulenza, motivazione e coaching dei dipendenti al fine di dare...
PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality...
customized management solutions to maximize the potential of each property belonging to the brand. We enhance operational efficiency and guest experiences while boosting revenue. Our team develop strategies aligned with each property’s character...
execute client engagement programs and events, ensuring client loyalty and enhancing client spending
• Take initiative to discover opportunities for acquiring new clients to boost store sales
• Actively resolve any customer complaints to uphold the client...
PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality...