failure investigations from the regulatory viewpoint.
• Work with customers/users to gather information/data to support investigations and complaintsmanagement.
• Monitor external sources/trends on emerging issues, including complaints, MDR trends...
The Pantheon Iconic Rome Hotel, Autograph Collection-Roma
and resolve any issues or complaints promptly and effectively.
• Collaborate with the management team to plan and implement strategies for service improvement and guest experience enhancement.
• Train and develop new and existing staff, monitor performance...
Officina Profumo-Farmaceutica di Santa Maria Novella-Roma
execute client engagement programs and events, ensuring client loyalty and enhancing client spending
• Take initiative to discover opportunities for acquiring new clients to boost store sales
• Actively resolve any customer complaints to uphold the client...
mancanti.
• Collaborare strettamente con il reparto Vendite e Revenue Management per massimizzare i ricavi delle camere.
• Assicurarsi che gli standard e le procedure aziendali siano pienamente implementati e regolarmente rivisti in ogni reparto...
delivery of a 5-star service standards.
• Handle guest complaints and special requests professionally and empathetically; escalate concerns to ADFB/DFB when needed.
• Maintain daily coordination with Kitchen, Housekeeping, Engineering, Stewarding, Bar...
Collaborare strettamente con il reparto Vendite e Revenue Management per massimizzare i ricavi delle camere. Assicurarsi che gli standard e le procedure aziendali siano pienamente implementati e regolarmente rivisti in ogni reparto dell'hotel (CRM &...
incumbent in the performance of his/her duties.
Technical Focus
Lead the Organization's efforts to strengthen data protection in the context of all its activities and operations.
Key Results
The planning, management and delivery of multidisciplinary data...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
Meeting or exceeding store sales and profit targets
Supporting the management of all resources within the designated area to provide consumers with a leading shopping experience
Driving the proper execution of established policies, procedures, initiatives...
Under the responsibility of the Director of Operations, your main responsibilities will include: MANAGEMENT &, FINANCE:Ensure the housekeeping department meets financial targets in line with the budgetary objectives set by the Director of...
Manage and process reservations, appointments, or bookings.
• Handle incoming and outgoing mail, deliveries, and faxes.
• Liaise with other departments (e.g., housekeeping, sales, management) to fulfill guest requests and ensure seamless...
standards of excellence in delivering a customer service experience which meets our on-brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.
You will also be responsible for the management of stock; ensuring that...
at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.Handle guest complaints according...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...