The Order Management Specialist is responsible for the end‑to‑end management of customer orders for an international portfolio of dealers and customers. The role ensures efficient order processing, timely invoicing, accurate coordination with...
contributing to the maintenance and continuous improvement of the Quality Management System (QMS) at ICU Medical Latina.
This role supports and contributes to the management and improvement of key quality system processes, including customer complaints...
Reducing the time taken to close missions within 48 hours (follow up) and within the following days (task)
• Verification of arrival on site and delivery to destination
• Tracking and management of cases awaiting destination
• Complaints or critical case...
sales opportunities
• Work with Italian and international colleagues to share best practices and commercial ideas
• Deliver outstanding customer satisfaction by responding to customer needs, handling complaints, and informing clients about new...
issues or potential problems quickly and efficiently involving relevant people as required. Communicates any challenges, complaints or service difficulties to immediate supervisor.
32. Attends all training sessions with the aim to further improve his/her...
and Visuals
• Assist with all sales and after sales activities (boutique returns, end of season, customer returns, repairs, complaints)
• Ensure product maintenance, replenishment on the floor
• Know the warehouse stock of all categories to ensure re‑stock...
dei dati. Requisiti specifici
Formazione ed esperienza: Diploma di scuola superiore in ambito turistico o Laurea in Hospitality Management.
Almeno 2 anni di esperienza in Front Office in strutture 4 o 5 stelle.
Esperienza pregressa in catene...
equipmentInvestigate and address complaints regarding poor housekeeping serviceIssue supplies and equipment as needed and participate in regular inventories checks to ensure proper supply levelsMaintain an inventory of cleaning suppliesMonitor and replenish cleaning...
the hotel after the day management team has left, Contributing to the achievement of qualitative objectives within the Front Office department, Ensuring the safety of guests and property, Setting up the breakfast buffet, Handling guest comments...
station and waiting area.
• Assisting in coordinating special events and private bookings.
• Handling guest inquiries, feedback, and complaints with aplomb and diplomacy.
Exceed expectations revealing:
• A unique personality and a true passion for...
le policy aziendali in tema di privacy, etica e comportamento professionale. Requisiti specifici
Formazione ed esperienza: Diploma di scuola superiore in ambito turistico o Laurea in Hospitality Management.
Almeno 1 anno di esperienza nel settore...
customer satisfaction and loyalty for the brand.
Responsibilities
• Assist customers with product information' troubleshooting' and order management
• Resolve customer complaints promptly and professionally to ensure customer satisfaction
• Collaborate with...
and resolve housekeeping-related complaints quickly and efficiently. Implement and maintain strict cleaning procedures to ensure cleanliness and hygiene. Ensure that all rooms are fully prepared and ready for guest arrivals. Inventory and Supplies Management...
that all guest rooms and public areas of the hotel are impeccably maintained.
As part of your responsibilities, you will be required to:
Team Management and Supervision
• Train and supervise the housekeeping team responsible for guest rooms...
management team has left,Contributing to the achievement of qualitative objectives within the Front Office department,Ensuring the safety of guests and property,Setting up the breakfast buffet,Handling guest comments, requests, and potential complaints...