and preventive actions in order to ensure effective closure of deviations in compliance with quality standards and company procedures;
Complaint Management:
• Carry out investigations related to complaints from customers through understanding the causes...
Exceptional Time Management – Ability to multitask and meet tight deadlines in a fast-paced setting.
RESPONSIBILITIES
• Manage customer inquiries promptly through email and WhatsApp with empathy, speed, and relentless problem-solving. You’re committed to...
The Pantheon Iconic Rome Hotel, Autograph Collection-Latina
promptly.
• Process guest payments, handle cash and credit transactions, and ensure accurate billing procedures are followed.
• Address and resolve guest complaints and concerns in a professional and efficient manner, escalating issues to management as...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
The Pantheon Iconic Rome Hotel, Autograph Collection-Latina
promptly.
• Process guest payments, handle cash and credit transactions, and ensure accurate billing procedures are followed.
• Address and resolve guest complaints and concerns in a professional and efficient manner, escalating issues to management as...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...
bakeca.it -
Lavoro Complaints Management a Latina – Offerte simili: