Ordina 15 offerte di lavoro
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ABB (1)
Costa Crociere (1)
Leonardo S.p.a (1)
Orario di lavoro
Full-time (4)
Offerte di Lavoro Complaints Management a Bolzano
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Risultati di Ricerca - Lavoro Complaints Management a Bolzano
Belvita-Tires, 17 km da Bolzano
organisation and hospitality. You have already gained experience in high‑end service, think in a structured way, enjoy taking responsibility and want to make the next step towards F&B management? Then we offer you the opportunity to take on leadership...
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ABB-Italia
drives real impact, as you will be accountable for:
• Monitoring Quality KPIs, including non-conformities and customer complaints, ensuring accurate and timely data collection and analysis.
• Conducting structured Root Cause Analysis (RCA) to resolve...
joinrs.com -
hosco_abroad-Bolzano
to enhance guest satisfaction and loyalty programmes - Handle guest complaints and concerns with professionalism, ensuring swift resolution and follow-up - Coordinate with other departments (housekeeping, food and beverage, concierge) to ensure...
bakeca.it -
EssilorLuxottica-Agordo, 57 km da Bolzano
activities using structured quality methodologies and collaborate with cross-functional teams to implement effective solutions.
• Assist in the management of non-conformities, customer complaints, and internal quality issues, ensuring timely resolution...
joinrs.com -
hosco_abroad-Bolzano
concerns and complaints with professionalism, escalating complex issues to management when necessary - Maintain strict confidentiality regarding guest information and resort security protocols - Assist with concierge services, including restaurant...
bakeca.it -
Leonardo-Cameri, 235 km da Bolzano
Implementation of corrective actions: Collaboration with the departments involved to define and monitor the effectiveness of corrective actions.
• Performance monitoring: Collection and analysis of data relating to defects, reworks and complaints to identify...
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hosco_abroad-Bolzano
Oversee bookings, memberships, payments and POS/booking system accuracy. - Handle escalated guest inquiries and complaints professionally and efficiently. - Monitor and maintain cleanliness, organization and equipment upkeep across both gyms and reception...
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Costa Crociere S.p.A.-Genova, 299 km da Bolzano
announcements for Guests, including safety announcements during drills or real situations (live or pre-recorded format).
Management of Complaints and Problem Solving
• Provide translation services for medical emergencies, illnesses, or medical disembarkation...
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hosco_abroad-Bolzano
satisfaction - Solicit and actively listen to guest feedback, addressing concerns promptly and professionally to ensure outstanding service delivery - Handle guest issues and complaints with empathy and decisiveness, implementing appropriate solutions to...
bakeca.it -
hosco_abroad-Bolzano
and local attractions to enhance guest experiences - Respond promptly to guest requests and complaints, resolving issues with discretion and a customer-focused approach - Maintain detailed records of guest preferences, special occasions, and feedback to...
bakeca.it -
hosco_abroad-Bolzano
Support the senior management in overseeing daily hotel operations and Food &, Beverage outlets - Ensure smooth coordination between Front Office, Housekeeping, Food &, Beverage, and other departments - Provide operational support to all F&, B...
bakeca.it -
hosco_abroad-Bolzano
and Responsibilities: Responsibilities and duties for this position shall include, but not limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
Guest Relation Team Management...
bakeca.it -
hosco_abroad-Bolzano
concerns and complaints promptly and professionally
• Coordinate with other departments to address any operational issues that arise during the night shift
• Ensure compliance with hotel policies, procedures, and safety regulations
• Assist in training new...
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hosco_abroad-Bolzano
DescriptionDuties and Responsibilities: Responsibilities and duties for this position shall include but not be limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
- General...
bakeca.it -
hosco_abroad-Bolzano
operation of our villa accommodations and delivering exceptional guest experiences. You will be responsible for overseeing day-to-day villa management operations, coordinating with various departments, and maintaining the highest standards of service...
bakeca.it -
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