Eli Lilly and Company-Sesto Fiorentino, 9 km da Firenze
deviations and complaintsmanagement facilitating the interface between Lilly and the CM
• Assist to JPT members supporting the CM on periodic documents preparations and presentation delivery
• Support the root cause analysis process in case of deviations...
activities, including check-in, check-out, and booking management.
• Manage and coordinate the reception team (receptionists, concierges) to ensure efficient service.
• Ensure compliance with operational protocols and maintain high-quality service standards...
inquiries, and mitigate any guest complaints
• Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies
• Lead operations at the front desk and make sure guests...
activities, including check-in, check-out, and booking management.
• Manage and coordinate the reception team (receptionists, concierges) to ensure efficient service.
• Ensure compliance with operational protocols and maintain high-quality service standards...
and organizational management of the SPA, consistently monitoring quality standards, compliance with established procedures, and achievement of set objectives. They report to and coordinate with the General Manager, under whose guidance they define and implement...
to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
3. Ability to effectively present information to top management.
4. Advanced PC skills, including training and knowledge of Jabil’s...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
and employees in Inventory Control.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
1. Recruitment and Retention:
• Recruit and interview Inventory Control staff.
• Communicate criteria to recruiters for Inventory Control...
running of our spaces and they oversee the day-to-day management from sales
and marketing, event coordination, building management, service and development of our
relationships.
It’s a big job! Ensuring that our services are consistent and that we provide...
assigned.
KNOWLEDGE REQUIREMENTS
• Proficient SAP skills, including web shipping tools and shipping documentation.
• Capability to respond to common inquiries or complaints from customers and to effectively present information to management.
• Ability to...
in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
• Promptly inform the Management team in case of guests’ complaints.
• Process...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...
and directs all activities and employees in Inventory Control.
RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
• Recruit and interview Inventory Control staff.
• Communicate criteria to recruiters for Inventory Control position candidates...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...