For a Marriott lifestyle urban resort 4*L in Tuscany, we are currently recruiting for a
FRONT OFFICE MANAGER
Reporting directly to the Hotel Manager, he/she will be responsible for the management of all aspects of the Front Office functions...
order entry, inventory management, distribution & logistics, customer communication & logistic complaints as well as Master Data.
• Lead Cluster’s monthly demand management and Sales & Operational Planning meetings.
• Control/Steer logistics operations...
all comments, complaints and feedback to the relevant manager on duty. - Adhering to strict precautions to safeguard restaurant property, and informing management immediately of any discrepancies, breakages and losses. - Attending and participating in any...
apartmentMelia Hotels International S.A.(Meliá)placeCarmignano, 20 km da Firenzelanguageappcast.ioevent_available
I be doing?
As a Restaurant Supervisor, you will lead the daily restaurant operations, ensuring high quality standards, financial awareness and strong team engagement. You will act as a key reference point for the team and support the F&B Management...
apartmenthosco_abroadplacePrato, 18 km da Firenzelanguagebakeca.itevent_available
Support the senior management in overseeing daily hotel operations and Food &, Beverage outlets - Ensure smooth coordination between Front Office, Housekeeping, Food &, Beverage, and other departments - Provide operational support to all F&, B...
difficult customer issues and escalate to management when necessary.
• In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
• Drive the digital experience in store and use...
apartmentFour Seasons Hotel FirenzeplaceFirenzelanguagebakeca.itevent_available
the Management team in case of guests’ complaints.? Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.? Be knowledgeable regarding activities available in the city, restaurants...
Promptly inform the Management team in case of guests’ complaints.?
Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.?
Be knowledgeable regarding activities available in the city...
and performance feedback
• Oversee all guest check-in and check-out procedures, ensuring efficiency and accuracy
• Address guest enquiries, concerns, and complaints with professionalism and empathy, resolving issues promptly
• Manage front office operations...