management skills with knowledge of digital advertising operations to secure delivery excellence and team development. They will be responsible for the ultimate success of the program and therefore have a high degree of responsibility for the outputs of the...
and ongoing success of our upcoming private members clubs in Milan. This role will involve overseeing all aspects of the club’s operations, from exceptional membership to staff management and business development. You will be the face of the club, creating...
and quality standards; Ensure customer satisfaction and handle complaints efficiently; Support management with operational reports and improvement suggestions.
Requirements
Minimum 5 years of supervisory experience in the restaurant industry; Experience...
and complaints
• Implement and maintain quality agreements with suppliers
• Support internal departments in the investigation and resolution of quality issues related to purchased products
• Contribute to the maintenance of the company’s quality management system...
goals.
2. Be the Point of Contact: Act as the primary liaison for customers on operational matters, addressing queries, complaints, and penalties with professionalism and efficiency.
3. Collaborate and Innovate: Work closely with our Data Management...
service expectations and managing complaints at a first level
• Maintain an efficient dialogue and collaboration with all relevant departments to ensure the highest level of service
• Organize and communicate informations for the daily meeting for other...
release through the Quality procedures and tools provided (e.g. JAMA).
2. Support for customer service colleagues.
3. Customer support.
4. Support for the management of audits and complaints.
5. Support for the creation of internal documentation.
6. ..
through up-selling and marketing program Manage Guest requests, inquiries, and complaints promptly and completely Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service What are we looking for?
A Front Desk...
the team in managing recall campaigns, publishing circular letters on Hyundai portals, and maintaining direct contact with dealers for complaint management. Collaborate with the European Head Quarters and Plants to handle warranty issues and complaints...
long-term partnerships
• Present products to prospective clients
• Provide professional after-sales support to maximize customer loyalty
• Remain in regular contact with your clients to understand and meet their needs
• Respond to complaints and resolve...
all team members adhere to standard operating procedures.
10. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
11. Resolve customer issues, complaints, problems in a quick...
Exceptional Time Management – Ability to multitask and meet tight deadlines in a fast-paced setting.
RESPONSIBILITIES
• Manage customer inquiries promptly through email and WhatsApp with empathy, speed, and relentless problem-solving. You’re committed to...
PROFILE Education and Experience • High school diploma or GED, 6 years' experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or...
and social media engagement.
• Handle customer complaints and ensure an excellent customer experience.
• Ensure adherence to health, safety, and PPE standards in the kitchen.
Education and Training:
• University degree and/or higher in Tourism; Culinary...
Receive & process orders for all customer which are received by telephone
• Handle customer complaints and perform investigations
• Follow up on pricing discrepancies with Customer Service management/tender department/division manager/sales manager
• Issue...