Project Manager Quality Management, B&R Automation
Take your next career step at B&R – a member of the ABB Group – with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future...
management of customer quality complaints
• Ensure the correct storage of standard samples and technical data
What you will need to succeed
• Bachelor in Materials Science or Chemistry or Engineering Degree
• From 1 to 3-year experience in Cosmetic Quality...
correction and prevention steps.
Key Responsibilities
Ensures that complaints are resolved effectively and without delay and that those not resolved at the
entity organization level have been escalated and considered in the competent entities.
Drive...
the Business stakeholders.
• Ensure that Customer dissatisfactions are solved quickly and effectively through containment, correction and prevention steps.
Key Responsibilities
• Ensures that complaints are resolved effectively and without delay...
correction and prevention steps.
Key Responsibilities
Ensures that complaints are resolved effectively and without delay and that those not resolved at the
entity organization level have been escalated and considered in the competent entities.
Drive...
management on queries raised
a. Record events and problems and their resolution in logs
b. Follow-up and update customer status and information
c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
d. Identify...
Exceptional Time Management – Ability to multitask and meet tight deadlines in a fast-paced setting.
RESPONSIBILITIES
• Manage customer inquiries promptly through email and WhatsApp with empathy, speed, and relentless problem-solving. You’re committed to...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...