inquiries related to real estate listings' rental processes' and property management via phone' email' and chat in Italian. - Provide personalized support and information' helping clients make informed decisions regarding their real estate needs.
- Resolve...
satisfaction.
• Resolve customer complaints and issues promptly and professionally.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with team members to ensure efficient service delivery...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
Company Description Duties and Responsibilities:Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work...
Under the responsibility of the Director of Operations, your main responsibilities will include: MANAGEMENT &, FINANCE:Ensure the housekeeping department meets financial targets in line with the budgetary objectives set by the Director of...
departments.Guest Profiles (Cardex):Accurately enter information into the Property Management System (PMS).Ensure guest information is always up to date.Concierge Services:Address guest requests for transfers, instructors, restaurants, activities, etc.Provide...
products and services via phone' email' and chat in Italian. - Assist customers with account management' including opening new accounts' processing transactions' and addressing concerns. - Provide information about loan options' interest rates' and banking...
at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.Handle guest complaints according...
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Lavoro Complaints Management a Agrigento – Offerte simili: