visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for Guests, clients, and group contacts.* Describe and ensure quality of all food items, ingredients, and preparation methods...
Assist customers with account management' service activation' and troubleshooting technical issues. - Provide clear information on product features' mobile plans' and promotional offers. - Resolve customer complaints and issues effectively' ensuring...
and ensuring effective resolutions.
• Resolve guest complaints efficiently while ensuring high levels of guest satisfaction and retention.
• Coordinating guest experiences, such as reservations, tours, and special requests.
• Supporting room inventory...
call types from customers. - Handling of incoming transactions (chat/email/social media) to address queries from various customers. - Handling technical queries including troubleshooting for client diabetes-devices management software and app...
complaints.
• Clarify to the customers the company policies such as returns and exchanges.
• Perform order management functions: Work with various platforms to track' maintain orders' returns and credits.
• Proactively involved in maintaining up-to-date...
an exceptional guest experience service in the restaurant. * Effectively carry out service recovery or charge our hosts to do so in the event of guest complaints. * Responsible for inspecting department and guests' orders on a regular basis...
and updating notes on the database
• Taking care of all customer complaints and escalating as and when necessary to senior management
• Assist senior management by identifying trends and issues
• Act as duty manager to aid effective running of the departmen...
a positive and lasting impression. - Ensure effective complain management by handling customer complaints with empathy and efficiency' transforming feedback into opportunities for service improvement. What Will Make You Successful - One- or two-years...