Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
inquiries related to food delivery orders' account management' and payment issues via phone' email' and chat in Italian. - Provide clear and detailed information about menu selections' pricing' and promotions. - Assist customers with troubleshooting delivery...
inquiries regarding telecom products' services' and account management via phone' email' and live chat in Italian. - Provide detailed information about plans' pricing' and technical troubleshooting. - Assist customers with billing inquiries' account changes...
product features' usage' and troubleshooting. - Assist customers with account management' including registration' updates' and troubleshooting technical issues. - Resolve customer complaints and concerns efficiently while maintaining a high level of...
regarding product listings' orders' returns' and account management via phone' email' and chat in Italian. - Provide detailed information about marketplace policies' transaction processes' and customer services. - Assist customers with troubleshooting issues...
complaints and issues to ensure a high level of service satisfaction. - Document all customer interactions accurately in the CRM system to maintain comprehensive records. - Collaborate with the logistics team to ensure timely and effective service delivery...
Responsibilities - Handle customer inquiries regarding sports betting' including account management' betting options' and promotions via phone' email' and chat in Italian. - Provide clear and accurate information about betting rules' payment options...
customers understand their features and benefits. - Assist customers with issues related to their accounts and transactions' ensuring swift resolutions. - Resolve any complaints and feedback effectively' aiming for high levels of customer satisfaction...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
Big part of your day will be order management
• receiving' monitoring' and processing customer orders in Oracle.
• You will also handle complaints or any other requests from our clients.
• You can expect receiving requests primarily via email (CRM) or...
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