Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Oversee and coordinate all arrivals and departures of guests
• Coordinate...
Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Oversee and coordinate all arrivals and departures of guests
• Coordinate...
Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Oversee and coordinate all arrivals and departures of guests
• Coordinate...
Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Oversee and coordinate all arrivals and departures of guests
• Coordinate...
alle comunicazioni di progetto guidate dall'Employer (comunicati stampa, comunicazioni pubbliche, sito web del progetto).
• Gestire e mantenere un registro dei reclami (complaints log), assicurando una gestione efficace e soddisfacente degli stessi.
• Redigere...
visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for Guests, clients, and group contacts.* Describe and ensure quality of all food items, ingredients, and preparation methods...
email' and chat.
• Assist customers with their inquiries regarding products' services' and account management.
• Handle and resolve customer complaints promptly and efficiently' striving for high levels of customer satisfaction.
• Keep accurate records...
operations of the Front Desk, including check-in, check-out, and guest services.
• Training, mentoring, and motivating the Front Desk Agents and operational team.
• Assisting with staff scheduling and performance management.
• Handling escalated guest...
to meet critical deadlines, applying project management skills. - Investigate and resolve deviations and anomalies using a structured problem-solving approach, proactively proposing effective solutions. - Evaluate process data objectively with...
rating
• Respond to guests needs and anticipate their unstated ones
• Expect and react promptly to guests’ requirements and inquires
• Actively listen and resolve guests’ complaints
• Oversee and coordinate all arrivals and departures of guests...
all VIP arrival, in-house, and departure protocols.
• Managing the daily operations of the Guest Relations desk and hotel lobby presence.
• Analysing guest feedback and proactively addressing any service gaps.
• Resolving complex guest complaints...
operations of the new bar at Villa Timeo, bringing its unique concept to life. You will manage staff, maintain inventory, and uphold the highest standards of service and mixology across your domain. If you possess a proven track record in bar management...
restaurant operations, from guest relations and team management to maintaining the highest standards of service and ambiance. If you are a visionary leader, an exceptional host, and a master of refined service, this is your moment.
Primary Responsibilities...
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