Act as a central point of coordination between customers, suppliers, logistics, and internal teams.
• Build and nurture long‑term relationships with your customer portfolio.
• Keep the CRM system up to date and supportsales prospecting...
customer service or sales skills
• Great communication and problem-solving abilities
• Detail-oriented and customer-focused
• Experience in iGaming or VIP support is a plus Responsibilities:
• Handle VIP customer inquiries via chat' email' or phone...
comprehensive documentation for customers and internal support teams.
Support project managers with handover documentation and project coordination.
Assist in pre-sales and post-sales activities, including product presentations and demonstrations.
Temporarily...
Italian speaker) to join our team. In this role' you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle - from clean order entry to invoicing and delivery.
You will also...
International trips to build your knowledge base, and for team building purposes.
The Role
Oversee the smooth running of our tour portfolio in Italy and across Europe. Ensure operational efficiency, support Tour Leaders in the field, and deliver memorable...
change requests. It also includes shipment tracking' and communication with sales' customer service' merchants and any other involved parties regarding rescheduled deliveries' program deliveries' seasonal deliveries' and any projected shortfall to the...
Sustainability' Legal' Finance' Government Affairs' local VF Sales Offices' Supply Chain' Product Stewardship' Digital Technology teams as well as external stakeholders to meet voluntary sustainability and circularity requirements' as well as mandatory regulatory...
AI tools are scalable and reliable.
What You Might Build
• NLP-based systems that analyze calls and emails
• Virtual assistants and chatbots to support internal teams
• Recommendation engines that guide real-time sales or support actions
• Automated tools...
in trust' loyalty' and mutual success. - Advocacy Development: Identify high-value users and support them in becoming Booking.com for Business ambassadors' promoting organic growth and user adoption. - Cross-Functional Collaboration: Work closely with Sales...
relationships - Develop clear and impactful communications of research results / findings and actionable business implications - Manage the CSI budget to maximize resources and investments for the business Support the development and embedding of new CSI...