Primary Job Function
We are looking for a Next Gen Diagnosis Manager to join our CustomerService Diagnostics Team. This role will coordinate the development of future vehicle diagnostics, contributing to a new ecosystem of autonomous self...
customer experience and service quality What We Are Looking For: Fluent Italian (C1 level or higher) Good English skills for internal communication Strong communication and problem-solving abilities Customer-oriented mindset Positive attitude and team...
Primary Job Function
We are looking for a Next Gen Diagnosis Manager to join our CustomerService Diagnostics Team. This role will coordinate the development of future vehicle diagnostics, contributing to a new ecosystem of autonomous self...
progress and resolutions to maximize satisfaction
• ✅ Resolve customer issues efficiently while meeting established Service Level Agreements (SLAs)
• 🤝 Collaborate with internal teams to deliver a seamless customer experience
• 🎯 Contribute to quarterly...
and multicultural environment.
Location: Porto, Portugal (Onsite)
About the Role
As a CustomerService Representative, you will be the first point of contact for customers, providing professional and efficient support in both Italian and English. You'll handle...
outstanding service quality
✅ Your Qualifications
We're looking for someone who has: Native or fluent Italian (C1–C2 level)
Good command of English
Excellent communication and interpersonal skills
A customer-focused and solution-oriented mindset
Strong...
expertise
• Program motion control and visualization interfaces
• Collaborate with the engineering and sales teams to ensure customer requirements are met
• Support customer training on system operation and maintenance
• Document service activities...
delights its guests in Italy: quality standards across stores, customer feedback and reviews, service consistency as new locations open one after another. You'll work closely with Headquarters and with AI and automation tools in your daily work (yes...
motion control and visualization interfaces
Collaborate with the engineering and sales teams to ensure customer requirements are met
Support customer training on system operation and maintenance
Document service activities and ensure transparency on...
teams and customers.
• Structured, results-oriented approach with a strong focus on customerservice.
• Customer oriented mindset.
• Fluent in Italian, English.
• Experience in solar, PV, inverters, energy storage, or the utility sector is an advantage...
requirements are met
• Support customer training on system operation and maintenance
• Document service activities and ensure transparency on technical status
• Gradual development into AGV systems service and support
• Travel to customer sites across Italy...
and prepare the technical handover for engineering, production and service, ensuring smooth collaboration and timely delivery. Travel readiness, English proficiency, and a proactive, analytical mindset are essential for success.
#J-18808-Ljbffr...
in technical support, ideally within a technical or engineering environment.
• Enjoys cross-border collaboration and working with international teams and customers.
• Structured, results-oriented approach with a strong focus on customerservice.
• Customer...
and prepare the technical handover for engineering, production and service, ensuring smooth collaboration and timely delivery. Travel readiness, English proficiency, and a proactive, analytical mindset are essential for success.
#J-18808-Ljbffr...
complex technical issues.
• Conduct on-site investigations at dealer and customer locations, acting as the primary technical reference during critical vehicle and product-related cases.
• Support the AME Customer & Product Support Manager and Service Zone...