industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more.
The company's primary focus is...
management standards, optimize procedures, and validate business cases to improve customer satisfaction as well as in-house and service provider quality. You will establish process control, define KPIs, and integrate the 'voice of the customer'.
Your...
Interact with customers on a daily basis regarding technical and customerservice queries' record and document issues - Translate queries and technical updates from customers in German/French/Italian from written and verbal English - Work in a team of...
a safe and fun space for everyone through moderating discussions and posts.
• Customersuccess management
• You will take part in managing our customer success systems. This includes providing Favro customers with world class service helping them through...
over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to...
record, improve, standardize, and automate international workforce processes to enhance customer satisfaction and quality for both in-house and service providers.
Your contribution:
You will play a vital role in shaping the future international standard...
over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to...
environment and to manage major projects. Your technical/analytical understanding of the customerservice systems and your knowledge of customerservice processes is an advantage.
Your skills:
You have a minimum B2-level English proficiency, an...
over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to...
Fluent in English and Italian - Previous experience in customerservice' preferably in the financial industry - Computer literate: Word-processing' Excel' internet and general systems usage - Ability to work under pressure' detail oriented and flexible...
things you are expert at: - Italian and English C1 level (both spoken and written). - Good knowledge of MS office (advanced knowledge of Excel). - CustomerService experience (might be also sales). - Accountability. - Communication and coordination skills...
REQUIREMENTS - At least 12 months of direct customerservice experience required' preferably in contact centers in a B2C and/or B2B environment - Good communication skills' both verbal and oral - Native Italian level written and spoken communication skills...
and procedures - Develop and maintain a working knowledge of our products Requirements - Native level of Italian - Ability to speak and write English fluently - Minimum of 2 years customerservices experience' preferably in a similar industry - Excellent customer...
supporting 32 languages all around the world. For one of our campaigns' we are looking for passionate and customer oriented Customer care specialist with Italian or Spanish and English. Description The role: - Processes inbound calls/e-mails from customers...
becoming extraordinary products' services' and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you a problem solver and who can build rapport easily with customers?
You exceed...
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