Job description:
• Define and deploy Quality strategy for Services product lines aligned with Transit Quality Strategy, including continuous improvement plans and cultural transformation initiatives
• Monitor and control Quality performance...
Certified IT Professional (MCITP) certification in desktop area
• Microsoft Office Specialist (MOS) certification
Other skills:
• Ability to advise and to present to one or more customer staff.
• Monitor and control daily service call activity, utilization...
Italian with fluent English and Spanish people-oriented CustomerService Representative for our multilingual customerservice team in Barcelona! This is a complex role' which means you need to be organized' communicative and able to interact with different...
administrative work alongside building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customerservice
• Collaborate with other managers to standardise shift processes
A day in the life...
Experience in the areas of customerservices support' preferably within FMCG' retail would be an asset,
• SAP familiarity will be considered as strong asset,
• Communication skills and readiness to work in cross international environment,
• Basic proficiency...
common sale objectives.
Welcome and advise our customers and provide the best customerservice.
Share with our customers the story behind our products and deliver our expertise.
Be proactive and bold by proposing complementary products.
Contribute to the...
the brand by delivering empathetic' professional' and high
• quality service.
• Data Management: Accurately log all customer interactions in our CRM system.
• Continuous Learning: Stay up-to-date with new product launches and technical updates through...
to provide accurate information and support. Requirements - Fluency in Italian (both written and spoken) is essential, proficiency in English is a plus. - Previous experience in customerservice' particularly in the courier or delivery industry' is...
Requirements
• Fluency in Italian (both written and spoken) is required, knowledge of English is beneficial.
• Previous experience in customerservice' especially in e-commerce' is highly preferred.
• Strong communication and interpersonal skills with a focus...
proficiency in English is an advantage.
• Previous experience in customerservice or a related field is preferred.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Strong problem-solving abilities and a focus on...
members of other departments and representatives to fully address customer needs. We are actively looking for talented people who speak English' Spanish and Italian languages to join our team! Responsibilities may include the following and other duties may...
current on product knowledge and industry updates to enhance support quality. Requirements - Fluency in Italian (both written and spoken) is essential, knowledge of English is a plus. - Previous experience in customerservice or technical support is...
from day one in identifying opportunities to enhance service quality and elevate the overall user experience. - Manage and resolve end-to-end product troubleshooting and customer support cases across email and chat channels.
- Own each query...
trends in the car rental market to provide relevant information to customers. Requirements - Fluency in Italian (both spoken and written) is essential, knowledge of English is preferable. - Experience in customerservice' preferably in the travel' tourism...