your goal is to provide customer service and sales excellence. You will be responsible for ensuring that the store consistently has an appearance that encourages sales through maintenance of order, cleanliness and completeness of the range.
You will be...
credit and collections operations.
• Assist with keeping customers compliant with Coface credit insurance company terms and conditions
Requirements
• Proven experience of 4/5 years in a similar role within customer credit management, collections, or...
Indicators (KPIs):
• Adherence to Project SOWs and task completion estimates
• Time to First Value (TTFV)
• CSAT (Customer Satisfaction)
• Utilisation
• Time capture
Requirements
• Proven experience and measurable success in client-facing roles within SaaS...
and approaching challenges with an entrepreneurial and results-driven mindset.
The Role
The Customer Success Manager will be a strategic partner for our clients, driving platform adoption, retention, and revenue growth. This position requires proven experience...
email, or chat, ensuring our users have an awesome experience.
• Tech-Savvy Superhero: Help customers enjoy every bit of our services without missing out on anything!
• Empathetic Professional: Solve customer issues with a smile, building trust...
and positive guest experience
Required Skills & Expertise
• Customer Support
• Hospitality & Tourism
• Short-Term Rental Operations
• Fluency in Italian and English (written and spoken)
• Excellent communication and time management skills
• Strong familiarity...
Experience in customer service and CRM tools is a plus, but not a must.
Why Concentrix? Why Warsaw?
• A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
• Private medical healthcare for your peace of mind.
• Work in...
multiple communication channels: email, phone, and WhatsApp, ensuring a smooth and positive booking experience.
• Respond to customer inquiries promptly and professionally, providing accurate and helpful information.
• Handle incoming calls (quotes...
We are seeking a freelancer bilingual Virtual Assistant fluent in Italian and English to manage customer support for our short-term rental business. This is a remote position, allowing you to work from anywhere while supporting our guests...
communicating with customers and colleagues.
• 📚 Experience in customer service and CRM tools is a plus, but not a must.
Why Concentrix? Why Warsaw? 🤔
• 💰 A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland...
manager di grande esperienza provenienti da aziende italiane di eccellenza con presenza multinazionale.
La nostra esperienza è frutto della grande passione per la user experience, il cloud computing e l'innovazione tecnologica.
Vuoi far parte...
esperienza provenienti da aziende italiane di eccellenza con presenza multinazionale.La nostra esperienza è frutto della grande passione per la user experience, il cloud computing e l’innovazione tecnologica.Vuoi far parte di una Scale up che cresce in fretta...
rappresenterà i valori del brand, garantendo l’eccellenza della customerexperience.
In particolare si occuperà di:
• Vendere i prodotti del brand e fornire un alto standard di servizio al cliente
• Fornire ai clienti consulenze personalizzate su make-up...
and Automation and Transformation Team to improve/maximize customerexperience and satisfaction by driving value in service delivery;Understand and drive future demands, act as an escalation point for the local Customer as a SPOC;Deliver detailed status reports...