customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
Fine Foods & Pharmaceuticals N.T.M. S.p.A.-Valdengo
This is what your job entails
Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.
We need you to ensure qualitatively operational control and to continuously improve customersatisfaction...
Collaborate with the Regional Manager to develop and implement localized sales strategies, nurture key relationships, and support overall regional growth.
• Understand customer needs in the Italian market, respond swiftly, and provide effective solutions to...
and expansion of our folio of Introducing Brokers and Partners.
• Maintain contact with clients/partners to ensure a high level of customersatisfaction.
• Build and maintain your own portfolio of clients.
• Actively follow up on queries and providing feedback...
abilities.
• Independent, able to act as a universal player, capable of working independently without constant supervision.
• Devotion, eager to make a significant impact on customersatisfaction, with a willingness to go above and beyond to achieve his...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
them in navigating our products and services' and ensuring they have the support they need whenever they need it. With a special focus on Italian-speaking clients' your role will be pivotal in fostering customer loyalty and satisfaction.
If you're...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
As a customer solutions specialist' you will be primarily responsible for handle frontline customer inquiries' issues' provide technical support and troubleshoot to ensure high customersatisfaction. You will be required to respond to customers when...
response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service...
potential customers, - Identifies and assesses customers' needs to achieve satisfaction, - Resolves product or service problems by clarifying the customer's request' determining the cause of the problem' selecting and explaining the best solution to solve...
Fluency in Italian and English' both written and spoken
• Strong customer service skills with a focus on client satisfaction
• Technical aptitude to understand and support data analytics solutions
• Excellent problem-solving skills and attention to detail...