a portfolio of 30–40 hotels across Southern Europe. The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships, providing technical guidance, and ensuring profitability across multiple distribution channels.
This position is...
apartmentTELUS Digital BulgariaplaceBiellalanguagebakeca.itevent_available
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
apartmentTELUS Digital BulgariaplaceBiellalanguagebakeca.itevent_available
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
professionalism.
• Document interactions and feedback to improve service offerings.
• Collaborate with hospitality partners to ensure customersatisfaction.
• Stay updated on promotions' events' and trends in the tourism sector.
Requirements
• Fluency in Italian...
are addressed promptly and effectively. Your contributions will be crucial to maintaining high levels of customersatisfaction within our services. If you have a passion for helping others and possess excellent communication skills in Italian' we...
apartmentHewlett Packard Enterprise Development LPplaceBiellalanguagebakeca.itevent_available
and external stakeholders - provides tangible feedback and proposes changes to sales processes' policies and tools to improve performance and increase customersatisfaction - Provides guidance and mentoring to less-experienced staff members Education...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
and spoken.
• Experience in customer service' preferably in the energy sector or a technical field.
• Strong communication and interpersonal skills with a commitment to customersatisfaction.
• Ability to multitask and manage various customer inquiries...
customersatisfaction.
• Maintain accurate documentation of customer interactions and service requests.
• Collaborate with technical and sales teams to meet customer needs promptly.
• Stay informed about industry trends and new technologies to assist...
product selection' order placement' and resolving any service
• related issues.
• Offer comprehensive information about products' promotions' and company policies.
• Resolve customer complaints professionally' ensuring customersatisfaction.
• Maintain...
in customer service' preferably in the education or tech industry.
• Strong communication and interpersonal skills with a focus on customersatisfaction.
• Technical proficiency and eagerness to learn about e-learning platforms and tools.
• Familiarity with...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...