customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
prospecting to closing deals, ensuring customersatisfaction and long-term partnerships.
• Collaborate with engineering and product teams to align solutions with customer needs.
• Stay up to date with market trends, technological advancements, and competitor...
customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
and expansion of our folio of Introducing Brokers and Partners.
• Maintain contact with clients/partners to ensure a high level of customersatisfaction.
• Build and maintain your own portfolio of clients.
• Actively follow up on queries and providing feedback...
company policies.
• Collaborate with the Regional Manager to develop and implement localized sales strategies, nurture key relationships, and support overall regional growth.
• Understand customer needs in the Italian market, respond swiftly, and provide...
Collaborate with the Regional Manager to develop and implement localized sales strategies, nurture key relationships, and support overall regional growth.
• Understand customer needs in the Italian market, respond swiftly, and provide effective solutions to...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
them in navigating our products and services' and ensuring they have the support they need whenever they need it. With a special focus on Italian-speaking clients' your role will be pivotal in fostering customer loyalty and satisfaction.
If you're...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
As a customer solutions specialist' you will be primarily responsible for handle frontline customer inquiries' issues' provide technical support and troubleshoot to ensure high customersatisfaction. You will be required to respond to customers when...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
della customersatisfaction, comprensione della cultura dell'azienda cliente e relativa analisi dei bisogni organizzativi in termini di necessit , priorit e obiettivi, proattivit nel trasformare i bisogni del cliente in un'offerta di servizi tailor-made...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...