provide portfolio guidance and oversight; and meet and exceed customersatisfaction targets.
Key Responsibilities
• Building and managing a high‑performing team of Delivery Consultants
• Collaborating with Delivery Consultants, Engagement Managers...
and simulation software (PVsyst, PV*Sol) to evaluate energy yield, optimize layouts, and support customer proposals.
• Pre- and Post-Sales Support: Provide pre-sales technical support across all markets, working closely with the Sales team on system design...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
and activity reports for both brands.
• Act as the voice of the customer, relaying feedback to product teams to influence roadmap development and ensure alignment with local market needs.
• Support regional channel marketing initiatives for both brands...
the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports. Their happiness is our happiness - Delivery of high-caliber Customer Service on post-sales requests (delivery' warranties' refunds...
opportunities, building and maintaining relationships with clients, and providing excellent customer service to ensure client satisfaction and loyalty.
Key Responsibilities
• Sales Opportunity Development: Identify and pursue new sales opportunities in the CFD...
and feedback using our CRM system.
• Effectively resolve customer complaints and concerns to ensure satisfaction and loyalty.
• Work closely with other departments to escalate issues and provide timely solutions.
• Keep up-to-date with product knowledge...
satisfaction and building lasting relationships with our valued clientele. Key Responsibilities - Serve as the main communication channel for Italian-speaking customers via phone' email' and chat. - Respond to customer inquiries' provide information on products...
planning, preparation, and delivery of all F&, B activities while maintaining the highest standards of quality, customersatisfaction, and profitability. Key ResponsibilitiesManage day-to-day F&, B and catering operations, including planning...
Maintain high customersatisfaction - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as internal targets What you will...
experience. You will contribute significantly to our commitment to outstanding customer service and satisfaction. Responsibilities - Provide high-quality customer service in Italian via phone' email' and chat - Assist customers with product inquiries' order...
and services' delivering helpful and concise information. - Quickly resolve customer inquiries and complaints to maintain high satisfaction levels. - Document customer interactions accurately and perform follow-ups to ensure their needs are met effectively...
Maintain high customersatisfaction' representing a major brand - Provide and maintain strong' professional relationships with all partners and show empathy at all times - Work towards reaching targets as set out by client statement of work as well as...
complaints and complex queries effectively and empathetically. - Ensure team meets and exceeds KPIs for quality' efficiency' and customersatisfaction. - Collaborate with internal stakeholders to achieve business objectives and ensure a seamless customer...
this position is responsible for enhancing customersatisfaction' improving product adoption' and fostering long-term relationships with hoteliers and property owners. By leveraging deep product knowledge' strong communication skills' and a problem...
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