customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
Fine Foods & Pharmaceuticals N.T.M. S.p.A.-Valdengo, 6 km da Biella
This is what your job entails
Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.
We need you to ensure qualitatively operational control and to continuously improve customersatisfaction...
customers, sales teams, logistics, and finance to ensure smooth and accurate transactions and customersatisfaction throughout the order lifecycle.
Responsabilities:
• Manage the end-to-end Order to Cash process, including order entry, order confirmation...
con particolare attenzione alla customersatisfaction dei nostri clienti è per noi un aspetto di centrale importanza, come anche la predisposizione e l'interesse per il mondo IT.
Una precedente esperienza nel ruolo o il possesso di una certificazione in ambito...
Collaborate with the Regional Manager to develop and implement localized sales strategies, nurture key relationships, and support overall regional growth.
• Understand customer needs in the Italian market, respond swiftly, and provide effective solutions to...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
performance in line with customer and company goals.
• Generating customersatisfaction.
• Close teamwork with Inside Sales and Product Management.
• Managing customer reserved inventory.
• Driving efficiency.
What Are We Looking For?
• Advance level of...
details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
them in navigating our products and services' and ensuring they have the support they need whenever they need it. With a special focus on Italian-speaking clients' your role will be pivotal in fostering customer loyalty and satisfaction.
If you're...
con i clienti, Orientamento al raggiungimento degli obiettivi e al customersatisfaction. La ricerca è rivolta ai candidati ambosessi (L.903/77). Ti preghiamo di leggere l'informativa sulla privacy Randstad (https://www.randstad.it/privacy/) ai sensi dell'art...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
As a customer solutions specialist' you will be primarily responsible for handle frontline customer inquiries' issues' provide technical support and troubleshoot to ensure high customersatisfaction. You will be required to respond to customers when...
service' building trust' and creating meaningful interactions that lead to customersatisfaction and loyalty. - International Mindset: You thrive in a multicultural team environment' collaborating with colleagues from 16+ nationalities.
Adapting to...