di Customer Service e Telemarketing, garantendo obiettivi chiari, performance costanti e un ambiente di lavoro collaborativo.
• Monitorare i KPI operativi (tempi di risposta, retention, conversion rate, customersatisfaction) e proporre azioni correttive...
Maintain high levels of customersatisfaction by nurturing long-term relationships
• Prepare and manage annual sales budgets and financial plans for the region
• Monitor product and sales profitability and adjust strategies accordingly
• Develop...
operations, ensuring smooth delivery service, issue resolution and presence on the field.
• Account management for top restaurant partners in the area, fostering growth and customer loyalty, leading negotiations and optimising partner performance on the...
professionalism.
• Document interactions and feedback to improve service offerings.
• Collaborate with hospitality partners to ensure customersatisfaction.
• Stay updated on promotions' events' and trends in the tourism sector.
Requirements
• Fluency in Italian...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...
Maintain high level of customer support and customersatisfaction' keeping a customer relationship database - Strive for client retention and loyalty and aim for a positive response to the customer's inquiry Requirements - Native or near native Italian...
statements' and inquiries.
• Provide accurate information about financial products' services' and policies.
• Resolve client complaints and issues with a focus on customersatisfaction.
• Maintain accurate records of customer interactions and feedback...
real estate needs. Your responsibilities will include addressing inquiries about properties' assisting with the buying and renting processes' and ensuring customersatisfaction throughout their real estate journey. If you are passionate about real estate...
customer experience across a large portfolio of customers (Up to 100 customers). The objective of this function will be to optimize the customer onboarding and adoption processes' improve renewal rates' increase customersatisfaction' and champion customer...
and cancellations.
• Offer detailed information about flight schedules' services' and policies.
• Effectively resolve customer complaints and issues to ensure satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...