Company: Sephora Italy
Manager empatic* e flessibile, con forte orientamento al business ed alla CustomerSatisfaction. Guidi e sviluppi un team attraverso l’ascolto e la relazione positiva, che ti permettono di risolvere anche le situazioni...
management systems like a pro.
• Provide lightning-fast responses and resolutions within SLA to keep our customers happy.
• Aim for the highest scores on our CustomerSatisfaction Surveys.
• Keep customers in the loop with status updates and progress reports...
user experience and satisfaction for our end-users. Provide content for product documentation including manuals, work instructions, bulletins etc. Requirements for the position B.Sc. or M.Sc. in engineering, a technical degree or equivalent knowledge...
exceptional customer service to Italian
• speaking customers.
• Resolve customer inquiries and issues promptly and professionally.
• Collaborate with cross-functional teams to ensure customersatisfaction.
• Keep accurate records of customer interactions...
al business ed alla CustomerSatisfaction. Guidi e sviluppi un team attraverso l'ascolto e la relazione positiva, che ti permettono di risolvere anche le situazioni più sfidanti. Dinamismo, resilienza e passione fanno parte del tuo DNA.
Sei pront* a metterti...
satisfaction We'll be a great match if you:
• Have a high level of Italian (written and oral)
• Have previous experience in Customer Service
• Have excellent verbal and writing skills coupled with empathy and team spirit
• For non-EU residents' it is mandatory...
Achieve top
• quality CustomerSatisfaction/Quality scores.
• Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards.
• Adhere to our complaint management processes and adopt...
a can
• do approach
• Understand the policies and customers' needs of the markets you support' and be able to flex these to ensure high customersatisfaction WE DREAM
• YOU SHINE WITH IT
• Experience in a customer-facing role would be an advantage...
answering various requests for creating new reservations or modifying existing ones via phone and e-mail Achieve great customersatisfaction, focusing on clients’ needs, offering the best possible reservation/solution Actively and creatively contribute to...
tickets by addressing tasks such as adjusting delivery schedules and evaluating unexpected requests to achieve a cost-effective balance. - Monitor and increase customersatisfaction by increasing service level offered and continuously identify...
high focus on customersatisfaction
• Customer orientation, problem solving skills, teamwork
• Good language skills in German (at least C1 level knowledge)
• English at least B2 (written, spoken and read)
• Good IT skills
• required competence and speed...
industry TELUS International Bulgaria! As a Customer Support Specialist with Italian you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and assess...
and provide timely responses and manage requests
• Ensure that the degree of satisfaction meets the customer and company needs
• Contribute to creating brand engagement for our client We'll be a great match if you:
• Have a high level of Italian (written...
after year. We're on the lookout for Italian speaking Customer Service Representatives to join our team of game-changers who engage with customers from top brands that could be from tech' finance' travel' fashion' healthcare' or another leading-edge...
to business) communication Deliver outstanding client service Achieve great customer experience and satisfaction Identify and understand user needs As a candidate, you do not need to have experience in a similar role but you should be fluent...
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