IWG plc is seeking a Customer Services Manager to lead a busy centre in Udine, Italy. You will be responsible for the full on-site operation, driving customersatisfaction, and leveraging opportunities to upsell to customers.
The role demands...
a high level of customersatisfaction.
What We're Looking For
• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong...
assess project feasibility.
Key responsibilities include business development, conducting site inspections, preparing offers, and ensuring customersatisfaction. The ideal candidate has a Diploma in Surveying or Engineering and 3-5 years of technical...
empathetic, and accurate information, ensuring high customersatisfaction on every journey.
What We Offer
• Comprehensive initial training program
• Dynamic, international team culture.
• Salary € 19.623,64 gross/year + up € 1200 in bonus
• Full time contract...
collaboration with the traffic office and the technical department to plan the safe execution of the work.
• Monitoring: following up on after-sales service and ensuring maximum customersatisfaction.
Qualifications
• Education: Diploma in Surveying...
and services provided.
• To deal promptly with customer complaints and launch service recovery procedures whenever necessary.
• Improve the Food &, Beverage CustomerSatisfaction rating.
• To promote incremental sales revenue in the F&, B department.
• To...
operativa, qualità del servizio e un elevato livello di customersatisfaction.
Responsabilità
• Gestione dei Contratti di Assistenza Tecnica, inclusi i servizi digitali erogati tramite piattaforme IoT in modalità SaaS, con responsabilità sulla definizione...
outstanding partner service Achieve great customer experience and satisfaction Identify and understand partner needs Work as a trusted point of contact for partners As a candidate, you do not need to have experience in a similar role but you should be fluent...
Responsibilities and duties for this position shall include, but not be limited to, the following areas and activities. The holder of this position may, at any time, be called to perform any other cognate duties at the request of management. Customer Service &...