details into case management systems' and provide response and resolution within SLA to customers - Aim for the highest CustomerSatisfaction Survey scores' actively updating customers with status and resolution progress reports.
Their happiness is our...
espansione, si occuperà di:
accoglienza al cliente; vendita assistita, assicurando la massima qualità del servizio e la massima customersatisfaction; visual merchandising, allestimento degli spazi espositivi dello store e gestione del prodotto.
I candidati...
and returns of products and/or services according to ensure timely and accurate product and service delivery - Provide and excellent customer service experience to clients through different contact channels' in order to enhance customersatisfaction...
e garantendo una customer experience ed una qualità del servizio nel rispetto delle direttive e delle politiche aziendali.
ATTIVITA’ PRINCIPALI
Garantire l’applicazione della politica commerciale dell’azienda.
Garantire la massima customersatisfaction...
positive experiences for our clients. Through clear communication' empathy' and effective troubleshooting' we foster satisfaction and long-term loyalty. As a Customer Care Consultant' your focus is to quickly identify and resolve issues while demonstrating...
per la parte di sua pertinenza), intervenendo direttamente per ottimizzarli e limitarli.
Area Commerciale
Realizzare gli obiettivi di vendita, assicurando la massima customersatisfaction ed una customer experience nel rispetto delle politiche aziendali...
them in navigating our products and services' and ensuring they have the support they need whenever they need it. With a special focus on Italian-speaking clients' your role will be pivotal in fostering customer loyalty and satisfaction.
If you're...
experience in similar position/ function will be considered as an asset
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with CustomerSatisfaction
• Excellent command of...
service' building trust' and creating meaningful interactions that lead to customersatisfaction and loyalty. - International Mindset: You thrive in a multicultural team environment' collaborating with colleagues from 16+ nationalities.
Adapting to...
requests.
• Escalate all enquiries without predefined answers according to defined processes.
• Utilize computer technology to handle high call volumes.
• Ensure optimal customersatisfaction.
Create' Promote and Maintain Operational Excellence
• Share most...
potential customers, - Identifies and assesses customers' needs to achieve satisfaction, - Resolves product or service problems by clarifying the customer's request' determining the cause of the problem' selecting and explaining the best solution to solve...
Consultant with Italian and English you will be a part of a great team and all together will: Deliver outstanding client service Achieve great customer experience and satisfaction Identify and understand user needs Assist with general inquiries, product...
as applicable - Operate both autonomously and collaboratively with colleagues and the Bank's departments' such as RMs' other Investment Managers (IMs)' product specialists' and support functions' to ensure client satisfaction with advisory services...