live chat, and social media. Handle inquiries: Respond to inbound customer requests, documenting relevant case information. Maintain customersatisfaction: Assure excellent customersatisfaction by assisting users with pre-sales, general inquiries...
Mansioni:
• Gestione della scaffalatura di negozio
• Gestione della customersatisfaction (spiegazione dei prodotti e assistenza al cliente per consigliare il prodotto più adatto in base alle esigenze del cliente)
• Gestione...
customersatisfaction across teams by leading the post-sale relationship of Canva’s strategic accounts within the customer journey, including onboarding, training, adoption, and advocacy.
• Account growth: work to understand your customer’s objectives...
quality translations from German or other European language (French or Italian) to English. You'll maintain a high level of customersatisfaction' own the communication between customers and senior engineers' and collaborate with a global technical team...
trasformation; - Spiccate doti relazionali e comunicative, fortemente orientato al risultato e che manifesti ottima attitudine al lavoro per obiettivi; - Precisione, affidabilità, passione, attenzione alla customersatisfaction, curiosità, ma soprattutto grande...
experience. Handle inquiries, resolve issues, and maintain customersatisfaction. Requirements: Fluent in Italian (written and spoken). Strong communication skills and a customer-centric approach. Previous customer service experience is a plus.
What We Offer...
prompt issue resolution, prioritizing customersatisfaction.
• Collaborate with Sales and Success teams, offering them direct support.
• Master Canva-specific tools and functions, staying ahead in Single Sign-on, Brand Kit, Content Management, and more...
and response to all requested customer backlog changes. - Cooperate with other departments like Sales' Asset and Logistics. - Drive On-Time-Delivery performance in line with customer and company goals. - Generate customersatisfaction.
- Drive efficiency. A few...
experience. - Customer focused and attention to detail. - Excellent interpersonal and communication skills. - Motivated to drive customersatisfaction. - Computer literate and ability to navigate around a computer system.
- You must have a minimum broadband...
answering various requests for creating new reservations or modifying existing ones via phone and e-mail Achieve great customersatisfaction, focusing on clients’ needs, offering the best possible reservation/solution Actively and creatively contribute to...
tickets by addressing tasks such as adjusting delivery schedules and evaluating unexpected requests to achieve a cost-effective balance. - Monitor and increase customersatisfaction by increasing service level offered and continuously identify...
Achieve top-quality CustomerSatisfaction/Quality scores. - Update all system notes at the end of the customer interaction ensuring they meet the customer service centre's required standards. - Adhere to our complaint management processes and adopt...
product adoption' customersatisfaction and overall health scores - Successfully onboard clients and ensure they fully utilise their paid subscription Who you are: - Fluent in Italian. Along with English working proficiency - Experience managing a large...
high focus on customersatisfaction
• Customer orientation, problem solving skills, teamwork
• Good language skills in German (at least C1 level knowledge)
• English at least B2 (written, spoken and read)
• Good IT skills - required competence and speed...
role' you will be the ambassador of the brand and will provide an excellent customer experience and satisfaction accompanying the future customer till the sale is concluded successfully having the opportunity of having a significant impact on the...
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