Polti S.p.A., a leading company in the design and production of small steam appliances, is looking for a CUSTOMERSATISFACTION MANAGER to be included in the Strategic Marketing & Customer Engagement Department for its headquarters...
e il monitoraggio degli obiettivi commerciali
• Gestirai l’organizzazione delle attività, curando la relazione con i clienti e la customersatisfaction
• Affiancherai il team del tour operator locale nella proposta di esperienze formative all’estero...
reporting to the Customer Service Manager and within the Commercial Area, will be responsible for the whole cycle of order management, ensuring the customersatisfaction according to the company guidelines and expectations, acting as an ambassador of the...
Gestirai l’organizzazione delle attività, curando la relazione con i clienti e la customersatisfaction
• Affiancherai il team del tour operator locale nella proposta di esperienze formative all’estero
È l’opportunità giusta per te se:
• Hai una naturale...
are addressed promptly and effectively. Your contributions will be crucial to maintaining high levels of customersatisfaction within our services. If you have a passion for helping others and possess excellent communication skills in Italian' we...
Riporto al Responsabile commerciale
Principali Responsabilità
• Sviluppo new business attraverso attività di back office
• Gestione e mantenimento delle relazioni commerciali con i clienti attivi
• Customer service, customersatisfaction...
Communicate clearly and empathetically' offering personalized assistance Maintain a customer-first mindset' ensuring satisfaction and loyalty Document all customer interactions accurately using internal CRM systems Collaborate with other departments as needed...
Riporto al Responsabile commerciale
Principali Responsabilità
• Sviluppo new business attraverso attività di back office
• Gestione e mantenimento delle relazioni commerciali con i clienti attivi
• Customer service, customersatisfaction...
Assist clients with account management' content strategies' and platform features. - Troubleshoot issues and provide effective solutions to enhance customersatisfaction. - Maintain thorough documentation of customer interactions and feedback...
preferably in the insurance or financial services sector.
• Strong communication and interpersonal skills focused on customersatisfaction.
• Ability to handle multiple tasks and inquiries effectively.
• Familiarity with customer service software or CRM...
products and services.
• Efficiently handle and resolve customer complaints' ensuring satisfaction and loyalty.
• Collect feedback from customers to contribute to ongoing improvements in service quality.
• Offer personalized recommendations to meet the...
email' and chat.
• Assist clients with inquiries related to products' services' and account management.
• Resolve issues efficiently and professionally while maintaining high levels of customersatisfaction.
• Document customer interactions accurately...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
on knowledge base - Drive overall CustomerSatisfaction metrics ensuring service quality through case journey' providing regular updates across touch points - Drive adherence to service levels across channels and achieve Best in Class productivity...
Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards.Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&, B Standards...