The Head of After Sales will be responsible for the strategy, management, and optimization of all Loro Piana after-sales activities, ensuring maximum customersatisfaction and loyalty. The role involves defining and implementing a global Service...
reporting to the Customer Service Manager and within the Commercial Area, will be responsible for the whole cycle of order management, ensuring the customersatisfaction according to the company guidelines and expectations, acting as an ambassador of the...
strengthen engagement, and improve long-term customersatisfaction
• Minimise customer churn through continuous engagement, education, coaching, and persuasion
• Collaborate cross-functionally with Product, Marketing, and Support to continuously enhance the...
Gestire le attività relative al ciclo di vita del prodotto, assicurando customersatisfaction e raggiungimento degli obiettivi di P&L; - Essere il principale punto di contatto per il Cliente, gestendo eventuali escalation, coordinando review periodiche...
di rischio e di customersatisfaction.
Inoltre, nel ruolo di gestore, il Wealth Customer Manager garantisce lo sviluppo e la gestione commerciale della Clientela in portafoglio supportando il Cliente nel realizzare i propri obiettivi finanziari...
e la customersatisfaction.
• Supervisionerai magazzino, agenda e protocolli clinici.
• Analizzerai KPI e migliorerai costantemente le performance del centro.
Chi stiamo cercando:
• Un/a professionista con esperienza nella gestione di cliniche odontoiatriche...
Responsabilita Definizione e implementazione delle politiche qualita e obiettivi aziendali Gestione e coordinamento del team Qualita e del Sistema di Gestione Qualita (SGQ) Monitoraggio KPI, customersatisfaction e gestione reclami cliente Coordinamento audit...
support them in customer visits and event
• participation
• Create pipeline and maximize revenue opportunities
• Achievement of revenue/margin/TCV targets and customersatisfaction are primary
• deliverables.
Key accountabilities and decision ownership...
e indirizzerai le richieste di informazioni e gli eventuali reclami (on line / off line), interfacciandoti con i reparti competenti per la risoluzione delle criticità e monitorando la customersatisfaction.
• Condurrai le site visit per clienti, partner...
A leading technology company seeks an Area Sales professional in Lombardy. You will ensure efficient territory coverage, develop business through selected partners, and support customersatisfaction. The ideal candidate has a Technical Diploma or...
on data insights to improve operational efficiency, customersatisfaction, and business outcomes.
Qualifications:
• Strong partnership and collaboration skills across cross-functional teams.
• Analytical skills and curiosity.
• Proven experience...
satisfaction. The ideal candidate will have 5+ years in customer success roles with a background in business-related fields. Moody emphasizes inclusivity and values diverse perspectives, making it crucial for applicants to embody these values in their work.
#J...
Collaborate with B2B Partners to identify pain points and opportunities.
• Represent the "voice of the customer" during product design and development process.
• Ensure customersatisfaction by delivering products that address real business challenges/needs...
communications.
• Manage client relationships with a focus on retention, satisfaction, and commercial growth.
• Anticipate risks, manage expectations, and resolve escalations with professionalism.
Paid Acquisition Strategy
• Develop and maintain monthly...
Gestione reclami e non conformità
Preparazione della reportistica mensile e caricamento sui portali dedicati
Supporto nella redazione dei report di fatturazione
Gestione survey e monitoraggio della customersatisfaction
Requisiti: Precisione e attenzione...