Polti S.p.A., a leading company in the design and production of small steam appliances, is looking for a CUSTOMERSATISFACTION MANAGER to be included in the Strategic Marketing & Customer Engagement Department for its headquarters...
di Customer Service e Telemarketing, garantendo obiettivi chiari, performance costanti e un ambiente di lavoro collaborativo.
• Monitorare i KPI operativi (tempi di risposta, retention, conversion rate, customersatisfaction) e proporre azioni correttive...
reporting to the Customer Service Manager and within the Commercial Area, will be responsible for the whole cycle of order management, ensuring the customersatisfaction according to the company guidelines and expectations, acting as an ambassador of the...
inspection, regular maintenance and maintenance of arriving vehicles
5、Responsible for regular visits to customers and regular vehicle inspections;
6、Responsible for the timely guarantee of accessories, achievement of accessories sales plan, and customer...
a portfolio of 30–40 hotels across Southern Europe. The role is focused on maximizing partner satisfaction, strengthening day-to-day relationships, providing technical guidance, and ensuring profitability across multiple distribution channels.
This position is...
Gruppo Carmeli, realtà di riferimento nel settore automotive con sedi ufficiali a Brescia, Bergamo e Cremona, ricerca un/una Dealer Quality Manager: specialista nella gestione dei reclami e della customersatisfaction
Il ruolo
La figura...
maintaining a stellar customersatisfaction rate Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our customers Engage customers through multiple channels, including phone, email...
recommend personalized life insurance solutions.
• Foster and maintain strong, long-lasting client relationships.
• Provide exceptional customer service to build trust and satisfaction.
• Participate in ongoing training to enhance product knowledge and sales...
internal departments such as Sales and Logistics'
• Ensuring On-Time Delivery in line with customer and company targets'
• Driving customersatisfaction and process efficiency.
What we are looking for:
• Proficiency in Italian (C1-C2 level) is mandatory...
relationships.
• Deliver exceptional customer service to ensure trust and satisfaction.
• Participate in ongoing training to refine product knowledge and sales techniques.
Requirements:
• A Life Insurance License or the willingness to obtain one (we’ll guide...
Riporto al Responsabile commerciale
Principali Responsabilità
• Sviluppo new business attraverso attività di back office
• Gestione e mantenimento delle relazioni commerciali con i clienti attivi
• Customer service, customersatisfaction...
tecniche di base al cliente
Monitoraggio SLA e customersatisfaction
Aggiornamento CRM e base conoscenza
Reportistica reclami e trend
Completano il profilo:
Orientamento al cliente
Conoscenza CRM e gestione ticket
Chiarezza comunicativa scritta e orale...
Riporto al Responsabile commerciale
Principali Responsabilità
• Sviluppo new business attraverso attività di back office
• Gestione e mantenimento delle relazioni commerciali con i clienti attivi
• Customer service, customersatisfaction...
customers.
• Provide product education and support to clients, including guidance on implementation and usage.
• Track and manage leads, contacts, and sales activity using Excel or other tools.
• Collaborate with internal teams to ensure customer...
to choose from Positive international working environment Support and learning Employee referral bonuses Key Responsibilities: Deliver professional support for our products and services, maintaining a stellar customersatisfaction rate Master...