communication skills
• Care about customer needs and always try to make their experience unique and satisfactory
• Knowledge in CRM tools
• Experienced in a customer support environment What we offer: An awesome team A permanent contract (that can be useful...
della lingua italiana e inglese (la conoscenza di altre lingue costituisce un plus) Capacità di gestire i reclami con diplomazia ed efficacia Confidenza con strumenti digitali e piattaforme di customercare Autonomia operativa, resistenza allo stress Precisione...
Perform mystery calls' customer service and personal shopper chats in order to verify quality and consistency of the answers received - Monitor website customercare and FAQ sections' analyze post-purchase comments and surveys studying alternatives to...
della lingua italiana e inglese (la conoscenza di altre lingue costituisce un plus) Capacità di gestire i reclami con diplomazia ed efficacia Confidenza con strumenti digitali e piattaforme di customercare Autonomia operativa, resistenza allo stress Precisione...
e delle principali tecniche di customercare.
Soft Skills qualità personali:
Intraprendenza e proattività.
Capacità di adattamento e attitudine al lavoro di squadra.
Efficace organizzazione del proprio lavoro e gestione autonoma delle attività.
Ottime capacità...
in liaising with B2C CustomerCare team' MIS team' Retail Operations team and all internal dpt.
that may be involved in Omnichannel projects,
• Support in liaising with stores involved in Omnichannel projects.
Requirements
• Bachelor's degree,
• Previous...
Norton's high-value customers worldwide. In this role' you will handle customercare' capture feedback' nurture leads' and ensure every rider receives world-class service. If you have excellent communication skills' a customer-first mindset' and a flair for...
Restaurant Manager immediately
• Ensure highest standards of customercare at all time, providing a friendly, courteous and professional service at all time
• Understand the flow of service in order to anticipate guests' needs whenever possible
• Ensure that...
providing timely support to BIC's B2B customers around the world. As an Order To Cash Associate' you will oversee business processes spanning across the entire customer lifecycle - from receiving orders to payment to answering customer inquiries' you will be...
platform of high-quality vision care products (such as the Essilor brand' with Varilux' Crizal' Eyezen' Stellest and Transitions)' iconic brands that consumers love (such as Ray-Ban' Oakley' Persol' Oliver Peoples' Vogue Eyewear and Costa)' as well as...