Henley & Partners - The Firm of Global Citizens®-Brescia
entire processing journey.
• Establish and execute a client-centric relationship strategy, leading regular status calls, application reviews, and proactive communications to ensure world-class customer satisfaction.
• Oversee and facilitate the...
dei dati.
La figura collaborerà con i diversi reparti aziendali per migliorare la qualità delle informazioni, supportare le campagne commerciali e monitorare le performance, contribuendo all'evoluzione dei processi di customerrelationshipmanagement...
Develop real affinity for what our customers actually deal with day-to-day. Talk to operators. Sit in on calls. Share what you learn with the team.
What you have
• 3–5 years in Customer Success, Account Management, or Strategic Partnerships at a SaaS or...
packaging innovation and technical solutions.
• Manage timelines, forecasts, and launch schedules.
CustomerRelationshipManagement
• Serve as the primary point of contact for key customers.
• Resolve commercial, operational, and quality-related issues...
trends and identify future business opportunities;
• Effectively coach the team, providing training on selling techniques, Customer Experience Management (CEM), CustomerRelationshipManagement (CRM), and ensuring all employees adhere to these programs...
un utilizzo efficace dei dati. La figura collaborerà con i diversi reparti aziendali per migliorare la qualità delle informazioni, supportare le campagne commerciali e monitorare le performance, contribuendo all'evoluzione dei processi di customerrelationship...
and willingness to travel frequently
PREFERENTIAL:
• Experience in sales and/or account management in a relevant market and/or with a competitor
• Relationship portfolio in Spain
• Degree in economics, marketing, or equivalent
WE OFFER:
• Competitive salary...
activities
• Frequent relationship with the Customer
Required:
• Three-year university education even unfinished (Marketing area, Engineering, Computer Science, etc.) or post Diploma through graduate schools
• Aptitude and interest in working in the area of...
Strong skills in CRM, pipeline management, and forecasting
• Entrepreneurial mindset with the ability to build and grow a market from an early stage
• Strong relationship‑building skills and understanding of the Italian market landscape
• Fluent...