Srl, offers Omnichannel Contact Center and CustomerRelationshipManagement platforms, enhanced with Artificial Intelligence solutions for comprehensive customerrelationshipmanagement and optimal customer experiences.
Role Description
We are...
Monitor market trends and competitive activity to ensure agile decision-making and maximize opportunities.
CustomerRelationshipManagement
• Develop and maintain strong relationships with key clients across industries such as manufacturing, retail...
systems and serve as the subject matter expert on platform capabilities.
RelationshipManagement
• Relationship Building: Act as a trusted technical advisor, building strong, lasting relationships with technical users, stakeholders, and internal decision...
experience in a B2B Account Management, RelationshipManagement, Sales role or Customer Success role in the FinTech and/or Payments industry and/or e-commerce/previous merchant experience* Experience in the FinTech and/or Payments industry is preferred...
zones.
Key Competencies
• Strategic thinking with strong attention to detail
• Clear and persuasive communicator
• Collaborative and relationship-oriented
• Project management excellence
• Creativity and innovation in content development
• High...
Austria, Svizzera).
• Registrare in modo completo e accurato tutte le attività di CustomerRelationshipManagement nel sistema CRM.
• Gestire lead in ingresso e in uscita, generare nuove opportunità commerciali tramite prospecting, cold calling, email...
communicatorCollaborative and relationship-orientedProject management excellenceCreativity and innovation in content developmentHigh professional integrity and commitment to sustainability...
Active Directory.
• Proven analytical, troubleshooting and problem-solving skills.
• Proven ability to multi-task, effectively determine priorities and meet SLA’s.
• Excellent communication relationship-building and internal customer service skills...
content such as case studies and customer stories
• Organize cross-sell demos with Sales to showcase additional offerings
• Collaborate with internal teams to ensure customer success What you bring:
• Proven experience in customer success' relationship...
di pricing, offerte commerciali e contratti quadro internazionali.
• Negoziare accordi complessi, includendo progetti custom e alto contenuto tecnico.
CustomerManagement
• Costruire relazioni consolidate e fiduciarie con i principali stakeholder...
policies.
Skills:
• Proficiency in PC and technology skills, including MS office skills in Excel, Word and Powerpoint.
• Ability to learn, adapt and advance skill set as technology changes.
• Experience in customerrelationshipmanagement (CRM) software...
includendo progetti custom e alto contenuto tecnico.
CustomerManagement
• Costruire relazioni consolidate e fiduciarie con i principali stakeholder dei brand luxury.
• Coordinare e supervisionare progetti conto terzi dalla fase di brief alla consegna...
zones.
Key Competencies
• Strategic thinking with strong attention to detail
• Clear and persuasive communicator
• Collaborative and relationship-oriented
• Project management excellence
• Creativity and innovation in content development
• High...