Responsibilities
• Serve as the main point of contact for customers, coordinating closely with sales and internal teams.
• Manage customer orders end to end, from order entry through shipment and invoicing.
• Validate customer data at order stage, including...
documentation, completion of paperwork, and guidance on company policies and procedures.
• Maintain and update employee records within the HRIS, ensuring data accuracy and compliance with internal policies and applicable labor regulations.
• Prepare and manage...
accurate quotations and proposals, negotiate commercial teams, and close deals
• Track orders and ensure timely invoicing in coordination with internal departments
• Collaborate closely with the Forklift Product Management to align sales strategies...
internal Non-Conformances (NCs) and Root Cause Analyses (RCAs).
• Adapt, optimize, and develop testing processes and protocols.
• Manage multiple Testing Laboratories, overseeing instruments and test rigs of varying sizes (from a few watts to tens of kW...
clarify needs and expectations
• Collaborate with IT teams to ensure technical feasibility
• Support project delivery and monitor progress
• Identify and resolve issues related to requirements and documentation
• Facilitate communication between business...
complex issues and enhance service delivery. - Stay informed about the latest cybersecurity trends and threats to provide relevant assistance. - Work closely with internal teams to improve customer experiences by gathering feedback and implementing...
the organization of travel arrangements for senior management; - Providing general administrative support to the HR Department and contributing to the continuous improvement of internal processes.
Requirements
• Degree in Law, Economics...
closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers.
Key Responsibilities
• Serve as the main point of contact for customers, coordinating closely with sales and internal teams.
• Manage...
da stringenti deadlines, affidabilità, attitudine al al lavoro in team nonché forti capacità di comunicazione e gestione delle relazioni, unitamente a flessibilità organizzativa e disponibilità ad effettuare trasferte.
Data la natura dei progetti...
all customer interactions accurately in our Customer Relationship Management (CRM) system. - Work collaboratively with internal teams to ensure customer satisfaction and streamline processes. - Stay updated on product offerings' promotions' and marketplace...
in terms of accuracy, quality, and operational efficiency
• Maintain accurate and up-to-date records of incoming and outgoing materials and parts in internal systems
• Support sales teams by ensuring timely availability of spare parts for customers
• Manage...
and concerns' ensuring a high level of customer satisfaction. - Maintain accurate records of customer interactions in the CRM system for efficient follow-up. - Collaborate with different internal teams to enhance customer experiences and address inquiries...
business needs and technical implementation' working closely with internal stakeholders and external partners in a dynamic and international environment. * The role will be based in Stabio (Switzerland) or alternatively in Milano / Lomazzo HOW YOU BRING IT...
complaints and inquiries efficiently' ensuring a positive experience. - Document all customer interactions in the CRM system for accurate record-keeping. - Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
- Stay...
flows and manage Securities lifecycle
• Ensure compliance with regulations and IT Security policies.
• Coordinate IT Activities with internalinternal and external stakeholders
• Acting as the key bridge between Business &, IT
• Enable observability...