and then apply innovative solutions to meet those needs. Our service team is made up of dedicated and passionate experts who strive to create an outstanding customer experience.
What you will be doing
Providing remote support to the 1st level by...
planning, organization, and execution of direct customer support services, promptly visiting customers, analyzing technical problems, and identifying the most appropriate solution.
• Prepare service quotes in accordance with company procedures, ensuring...
Location: under customer request
Requirements:
• Minimum of 2000 Rotary Hours, in an operational environment/role like Search and Rescue (SAR) and Helicopter Emergency Medical Services.
• No Less than 1500 hours in the HEC role in Maritime and/or Mountain...
particularly Production and Quality, to ensure the proper execution of manufacturing activities
• Participate in alignment meetings with Project Teams
• Support the Quality and CustomerService Departments in analysing potential product/process issues...
and negotiating.
• Ensuring high levels of customer satisfaction through excellent sales service.
• Track tender opportunities and manage tender submissions.
• Collecting data and information and adding them into graphs and charts.
• Facilitating communication...
service department, working within an aftersales department in an international organization in the home appliance industry
Strong customer-focus with a “customer first” mindset
Fluent in English; French or Spanish is a plus
Technical product knowledge...
required.
• Location: under customer request
Requirements:
• Minimum of 2500 Rotary Hours, in an operational environment/role like Search and Rescue (SAR) and Helicopter Emergency Medical Services;
• No Less than 1000 hours in HHO role;
• No Less than 300...
and customerservice departments.
THE PERSON WE ARE LOOKING FOR WILL BE RESPONSIBLE FOR:
• Electrical and electronic design using CAD tools, and definition of hardware and software specifications for the company’s electronic systems;
• Managing the approval...
Location: under customer request
Requirements:
• Minimum of 1000 Rotary Hours, in an operational environment/role like Search and Rescue (SAR) and Helicopter Emergency Medical Services.
• No Less than 800 hours in the HEMS Medical Passenger role
• AW139...
customer relationship management skills, even in critical situations.
• Ability to work both independently and in a team, even under pressure.
• Excellent written and verbal communication skills in Italian and English.
• Strong analytical and problem...
needed to resolve complex issues.
• Stay updated on product knowledge and industry trends to better assist customers.
• Provide feedback on customer insights to help improve products and services.
Requirements
• Fluency in Italian and English' both...
production orders for cylinder assembly and filling based on requested delivery dates
Ensure availability of required materials and human resources to meet production schedules
Act as the interface between the CustomerService teams and KCA (handling order...
particularly Production and Quality, to ensure the proper execution of manufacturing activities
• Participate in alignment meetings with Project Teams
• Support the Quality and CustomerService Departments in analysing potential product/process issues...
Fluency in Italian and English' both written and spoken
• Strong customerservice skills with a focus on client satisfaction
• Technical aptitude to understand and support data analytics solutions
• Excellent problem-solving skills and attention to detail...