At Krka's affiliate, Krka Italy, located in Milan, we are seeking a dedicated colleague to join our team. The role involves providing customer support via telephone and email, addressing inquiries related to our products, their availability...
MAIN MISSION & CHALLENGES of the DEPARTMENT / TEAM / POSITION
The Customer Care Specialist is a passionate customer care professional with great customerservice skills and the ability to effectively moderate online and offline conversations...
L, order intake and service agreements
• Build and develop account, field and technical teams
• Drive BD, execution and customer satisfaction
• Report monthly/quarterly/annually on performance
What we want from you
• Engineering degree (MBA preferred...
in service operations management and customer relationship leadership.
• Strong track record in P&L ownership and financial performance improvement.
• Proven ability to lead cross-functional teams at regional level and engage with stakeholders up to C-suite...
responsible for troubleshooting systems and be customer-focused and results-driven.
Responsibilities
• Diagnose and repair various types of SANY construction equipment.
• Preventive Maintenance: Perform regular maintenance checks and scheduled services to...
targets for service products responsible for.- Identify and pursue new business opportunities while expanding existing customer relationships.- Analyze market trends, competitor activity, and customer needs to refine sales approaches.- Collaborate with...
service department, working within an aftersales department in an international organization in the home appliance industry
Strong customer-focus with a “customer first” mindset
Fluent in English; French or Spanish is a plus
Technical product knowledge...
staffDeliver and uphold academic quality by implementing and maintaining Standard Operating ProceduresTeach classes in line with the Wall Street English MethodDrive internal revenue growth through high-quality service and student retentionOversee the daily...
of teachers and didactic staff
• Deliver and uphold academic quality by implementing and maintaining Standard Operating Procedures
• Teach classes in line with the Wall Street English Method
• Drive internal revenue growth through high-quality service...
Herbrooks Consulting s.r.l.-Assago, 8 km da Milano
Our client is a major multinational company specializing in the distribution of medical supplies. In order to strengthen the internal staff, he commissioned us to search for a CustomerService Specialist.
Under the guidance and directions of the...
HR Executive - Ricerca e Selezione del Personale-Milano
analysis.
• Collaborate with the Marketing team for brochure and marketing tools (web site, videos and others).
• Work closely with Sales in the preparation of complex offerings and product promotion.
• Support CustomerService with customer technical...
processSupport the preparation of the technical instruction/documentation for Field Service Technicians and Customer in support of new repair, refurbishment or upgrade solutionsRevise operation and maintenance manuals with latest learnings from maintenance...
of teachers and didactic staff
• Deliver and uphold academic quality by implementing and maintaining Standard Operating Procedures
• Teach classes in line with the Wall Street English Method
• Drive internal revenue growth through high-quality service...
in customerservice
• Digital attitude
• Excellent standing and attention to grooming
• Passion for Fashion and luxury-goods
• Strong team player
• Fluency in English and Italian; other languages would be a plus
Responsibilities:
Support in providing...
of teachers and didactic staff
• Deliver and uphold academic quality by implementing and maintaining Standard Operating Procedures
• Teach classes in line with the Wall Street English Method
• Drive internal revenue growth through high-quality service...