We’re hiring for a CustomerService Representative role, where you'll be part of a collaborative and dynamic team of 12 people. In this position, you’ll report directly to the CustomerService Team Lead, and your main responsibilities will include...
planning, organization, and execution of direct customer support services, promptly visiting customers, analyzing technical problems, and identifying the most appropriate solution.
• Prepare service quotes in accordance with company procedures, ensuring...
profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring...
management activities and contribute to business growth through structured desk research and lead generation.
Responsibilities
• Manage and maintain a small portfolio of existing customer accounts, ensuring high levels of service and satisfaction
• Conduct...
Job Title:
Team Leader CustomerService
Job Description
The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate...
Location: under customer request
Requirements:
• Minimum of 2000 Rotary Hours, in an operational environment/role like Search and Rescue (SAR) and Helicopter Emergency Medical Services.
• No Less than 1500 hours in the HEC role in Maritime and/or Mountain...
Project Site Engineer (Execution & Construction)
About the Role
Location Italy Bergamo Stezzano Remote vs. Office Office/Site only Company Siemens Energy Organization Grid Technologies Business Unit Service Full / Part time Full-time Experience...
and negotiating.
• Ensuring high levels of customer satisfaction through excellent sales service.
• Track tender opportunities and manage tender submissions.
• Collecting data and information and adding them into graphs and charts.
• Facilitating communication...
key stakeholders and assigned account targets.
• Handle the complete sales cycle (from 0 to 100), from prospecting to deal closure.
• Make cold calls to arrange meetings with potential clients.
• Provide high-quality customerservice and support...
required.
• Location: under customer request
Requirements:
• Minimum of 2500 Rotary Hours, in an operational environment/role like Search and Rescue (SAR) and Helicopter Emergency Medical Services;
• No Less than 1000 hours in HHO role;
• No Less than 300...
members and ensure understanding of KPIs in order to improve individual and collective performance
• Collaborate with the marketing team
Customerservice
• Ensure the quality of customerservice
• Ensure that the team maintains communication with...
Location: under customer request
Requirements:
• Minimum of 1000 Rotary Hours, in an operational environment/role like Search and Rescue (SAR) and Helicopter Emergency Medical Services.
• No Less than 800 hours in the HEMS Medical Passenger role
• AW139...
service department, working within an aftersales department in an international organization in the home appliance industry
Strong customer-focus with a “customer first” mindset
Fluent in English; French or Spanish is a plus
Technical product knowledge...
coordinating with Product Marketing, Factories, Service, and other internal and/or external teams.
• Recommending appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request.
• Ensuring...
account information, - Recommends potential products or services to management by collecting customer information and analyzing customer needs, - Prepares product or service reports by collecting and analyzing customer information if required...