bringing insights to product and development teams
• Conduct business reviews and present ROI analyses to stakeholders
The Ideal Candidate
• Proven experience in Customer Success Management within SaaS companies – Required
• Proven sales experience with...
mentoring and change management skills in setting and achieving goals
• Excellent relationship abilities to provide feedback to the management team and communicate effectively at all levels within the organization
• Good understanding of manufacturing...
part of this project' your role as Customer Care will be to build and co-manage a strong relationship with our client's organization and perform based on defined SLA and KPIs. Responsibilities: - Handling of inbound and outbound calls to address various...
and English is required.
• Willingness and ability to travel regularly within Italy and potentially to neighboring regions.
• Professionalism and discretion in client relationshipmanagement, ensuring alignment with company interests and protection of key...
skills and the ability to handle inquiries with empathy and professionalism.
• Experience with customerrelationshipmanagement (CRM) software and support tools is advantageous.
• A proactive team player who can also work independently.
• Flexibility to...
consumer behaviour understanding' media and marketing communication development and performance measurement' product / assortment qualification and optimization' shopper insights' retail on- and off- line customer experience' consumer journey mapping etc...