and approaching challenges with an entrepreneurial and results-driven mindset.
The Role
The Customer Success Manager will be a strategic partner for our clients, driving platform adoption, retention, and revenue growth. This position requires proven experience...
opportunities in the After Sales domain.
• Foster a culture of accountability, customer-centricity, and continuous improvement.
Requirements
• Minimum 5 years of experience in technical or commercial roles within industrial customer service, preferably...
del cliente.Risolvere reclami e problematiche, garantendo una customerexperience premium, in linea con i valori del marchio moda.Collaborare con logistica, trasportatori e magazzino per monitorare spedizioni, gestire urgenze e interventi speciali su ordini VIP.Seguire...
Proven experience in a senior leadership role within customer service and/or internal sales.
▪ Strong background in team leadership, performance management and change leadership.
▪ Demonstrated success in driving customer satisfaction and internal sales...
After Sales domain.Foster a culture of accountability, customer-centricity, and continuous improvement.RequirementsMinimum 5 years of experience in technical or commercial roles within industrial customer service, preferably in international...
e con una forte capacità di lavorare in team.
La figura riporterà al Coordinatore Customer Service ed avrà la responsabilità di assicurare un elevato livello di assistenza alla clientela attraverso un supporto dedicato, volto a migliorare la customerexperience...
range of company products and provide tailored solutions to distributors in the assigned region.
• Expand the customer base where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with...
Position SummaryThe Application Engineer will support Customers, Sales, Customer Service, Product Management and Product Engineering. The precise geographical area can vary and depends on the company needs and the employee’s location and language...
range of company products and provide tailored solutions to distributors in the assigned region.
• Expand the customer base where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with...
Highlights:
• Lead platform deployment and integration with customer engineering teams.
• Troubleshoot issues, implement solutions, and accelerate adoption.
• Collaborate with Product and Engineering teams to turn customer insights into improvements...
range of company products and provide tailored solutions to distributors in the assigned region.
• Expand the customer base where possible, while maintaining strong relationships with existing customers.
• Ensure smooth and effective communication with...
regulations (Italian and international law) and with customer expectations.
The role requires strong technical knowledge and leadership experience.
Key responsibilities:
Quality Management: Lead the entire quality function, including setting long-term...
5 years of working experience in after sales or production plant.
• High technical knowledge of Sidel products and complete line equipment.
• Strong verbal and written communication skills in order to establish a very good customer relationship...
standards.
Why do we need you?
• You'll provide expert maintenance, installation, and upgrades for our fleet and partner equipment, ensuring customers experience minimal downtime and maximum efficiency.
• You'll evaluate customer expectations and plan...