management and product quality complaints to global colleagues and local affiliates.
• Be accountable for the Product Quality Complaints process.
• Contribute to the evaluation and oversight of the Product Quality Complaints process.
• Contribute to medical...
promptly and effectively.
• Ensure strict compliance with internal procedures, standard operating guidelines, and brand standards.
• Handle complex guest requests or complaints, anticipating needs and ensuring full guest satisfaction.
• Actively promote...
with the relevant departments• Handling guest complaints and forwarding them to the appropriate department when necessary• Informing guests about the hotel’s services• Organising guests’ leisure activities• Effective time management and ability to...
Ready to advance your career in luxury spa and wellness management?
As we prepare for our imminent reopening, we are seeking aSpa Managerto join our Wellness Team.
San Clemente Palace Venice – www.sanclementepalace.it
Awarded “Best Hotel...
regarding telecommunications services' billing' and account management via phone' email' and chat in Italian. - Provide accurate information on mobile and broadband plans' features' and promotions. - Assist customers with account issues' service activation...
company policies
• Handling guest feedback, complaints, and personalized service requests
• Collaborating closely with Rooms, F&B, Marketing, and Events teams
• Maintaining wellness partnerships and staying updated on industry trends
• Preparing...
promptly and effectively.
Ensure strict compliance with internal procedures, standard operating guidelines, and brand standards.
Handle complex guest requests or complaints, anticipating needs and ensuring full guest satisfaction.
Actively promote...
regarding product listings' orders' returns' and account management via phone' email' and chat in Italian. - Provide detailed information about marketplace policies' transaction processes' and customer services. - Assist customers with troubleshooting issues...
customers.
• Handling of incoming transactions (chat/email/social media) to address queries from various customers.
• Handling technical queries including troubleshooting for client diabetes-devices management software and app.
• Handling requests for free...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
customer inquiries regarding payment processing' account management' and transaction issues via phone' email' and chat in Italian. - Provide accurate information about services' fees' and payment platform features. - Assist customers in troubleshooting...