warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with Kpi;
• Processing product returns and replacements;
• Collection and management of any complaints and claims...
image through lifestyle, customer relationship management, attitude, personal care, dress code and behaviour
• Ensure negotiation of sales within the limits usually granted by the company
• Reach monthly targets by supervising gallery sales & performance...
warehouse and couriers if necessary) or to the product;
• Management of B2C contacts in the various marketplace platforms, in compliance with Kpi;
• Processing product returns and replacements;
• Collection and management of any complaints and claims...
management' transaction inquiries' and financial advice.
• Resolve customer complaints and provide accurate information with professionalism.
• Document customer interactions and feedback for quality assurance.
• Collaborate with financial advisors and other...
and customer loyalty
• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
• Playing an active role in replenishing stock according to company...
technical issues' billing' and account management. - Resolve customer complaints efficiently and ensure a positive experience through effective communication. - Document customer interactions thoroughly to ensure proper follow-up and reporting of trends or...
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