following processes according to current Business policies, procedures and checklists (in varying degrees of complexity and independence):
• Order Management (Entry, Tracking, Changes, portfolio maintenance, Trouble Shooting) via SAP, Foresales, EDI...
Management of complaints and non-compliance from customers and suppliers,
• Control of technical data sheets and training of operational personnel in their correct compilation;
• Management of documentation relating to the conformity of goods during...
and complaints in a polite and efficient manner, gives further
instructions to the relevant staff if needed to ensure customer satisfaction and maintains a
record of all complaints received from all guests. Follow up when necessary.
Liaise and coordinate with...
channels. Resolve any problems or complaints effectively and courteously;
• Communicate clearlyand effective with the internal team, suppliers and customers to ensure correct fulfillment of the service;
• Provide supportbasic for IT issues related to the...
and efficient manner and report guest complaints
and feedback to supervisors.
• Report guest complaints immediately to the supervisors and ensuring follow up is
performed with the guest.
• Be knowledgeable to operate the existing POS system based on the trained...
as per plan to avoid customer complaints and ensure a safety culture in the factory by maintain high performance and productivity.
He/She will be able to define the R&D strategy and product development management, working with the HQ and QC...
Internal talents are grown to ensure a smooth transition in case of promotions and
transfers.
• At least one member of the team has a restaurateur background and experience outside of
the 5* hotel industry.
At Kempinski, Talent Development is a management...
any guest complaints in collaboration with management
Cost control activities of the different areas of their department
Assist with housekeeping, front office and maintenance activities
Validate uploaded invoices and check monthly and annual...
through difficulties of individual associates.Resolve difficult customer issues and escalate to management when necessary.In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee...
Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Food & Beverage Head of Department / Assistant Food & Beverage Head of Department
NATIONALITY: Eligible for a working permit in Italy
EDUCATION: BA/BSc in Hospitality Management or related field...
EMEA Customer Service Ambassador, you will be part of a B2B environment and make the difference by ensuring an excellent service to our customers, attending their needs as order taking, queries, questions, and solving their complaints through different...
hotel management.
• Handle guest enquiries and complaints in the outlet in a courteous and efficient manner
and report to Head of Department / Assistant Head of Department ensuring that the
follow up is-performed with the guest.
• Ensure that the opening...
The role consists in being responsible for the booking management, customer assistance, allotment control and following up the booking in our destination.
Being part of Meeters means growing together with Meeters, increasing your talent...
through difficulties of individual associates.Resolve difficult customer issues and escalate to management when necessary.In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee...
management for sales and consignment orders received for a given market. The role will ensure all orders are processed accurately and on time' within agreed targets. We offer an undeniably great working environment' giving plenty of opportunities for growing...