Manager) for travel agents (show rounds of the hotel);
• Maintain warm and sincere relationships with guests and colleagues;
• Ensure accurate communication between all Head of Department, following up on guest requests and complaints;
• Promote...
apartmentCosta Crociere S.p.A.placeGenova, 25 km da Portofinolanguagejoinrs.comevent_available
announcements during drills or real situations (live or pre-recorded format).
#### Management of complaints and problem solving
• Provide translation services for medical emergencies, illnesses, or medical disembarkation of the Guest,
• Report or taking care...
apartmentThe Portofino Hotel & Marina, a Noble House HotelplacePortofinolanguageappcast.ioevent_available
guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation...
customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Regularly review the buffet quality.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate...
apartmenthosco_abroadplaceGenova, 25 km da Portofinolanguagebakeca.itevent_available
In this pivotal role, you will be responsible for establishing, implementing, and maintaining comprehensive quality management systems across all operational areas. The successful candidate will lead quality initiatives, ensure compliance with...
environment and professional development.
• Handle guest complaints and concerns promptly.
• Uphold the company's commitment to exceptional service and attention to detail.
Requirements
• Experience: At least 5 years of previous professional experience...
apartmenthosco_abroadplaceGenova, 25 km da Portofinolanguagebakeca.itevent_available
exceeded.
• Monitor guests’ satisfaction throughout their stays and take appropriate steps and immediate corrective measures where necessary.
• Deal with all guests’ queries and complaints swiftly and efficiently.
• Maintenance of facilities
• With the...
in world-renowned destinations to our guests, demonstrating care, confidence and curiosity.
He/She will Report to the Front Desk Manager.
Main Duties & Responsabilities:
• Support the Front Desk Manager in the day-to-day management of reception...
apartmenthosco_abroadplaceGenova, 25 km da Portofinolanguagebakeca.itevent_available
guest concerns, operational challenges, and critical decisions when the relevant department head or senior management is not present. Your fluency in Russian or French, combined with your management expertise, will be essential in serving our diverse...
apartmenthosco_abroadplaceGenova, 25 km da Portofinolanguagebakeca.itevent_available
charges for accuracy. - Generate and distribute daily management reports to department heads each morning. Closing of Restaurants &, F&, B Outlets - Ensure that all restaurants, bars, and F&, B outlets have closed their point-of-sale terminals for...
apartmenthosco_abroadplaceGenova, 25 km da Portofinolanguagebakeca.itevent_available
and update menus in consultation with Management, taking into consideration guest preferences, seasonality, ingredient availability and business requirements. - Prepare and standardise recipes, including ingredient quantities, preparation methods, portion...
apartmenthosco_abroadplaceGenova, 25 km da Portofinolanguagebakeca.itevent_available
and duties for this position shall include, but not limited to, the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described. Guest Relation Team Management - Lead, supervise and motivate...