client complaints, ensuring effective solutions while preserving service quality and partnership health.
• Ensure suppliers fully understand HBX Group’s value proposition, technology, and marketing capabilities to help maximize their revenue potential...
Business Partner (m/f/d).
In your role as Senior HR Business Partner, you are the competent point of contact for all HR topics within a defined network of our Fulfillment Center and Delivery Stations. You support location management and all colleagues with...
supervising workload during shifts; perform Duty Manager duties and other duties requested by management.
• Guest Experience: ensure guests receive prompt, professional attention and personal recognition throughout their stay. Handle guest complaints...
Quality Management System, ensuring alignment between Group-level standards and local requirements
• Coordinate and support Quality System audits, with a specific focus on ISO 9001, including preparation, execution, follow-up actions, and interaction with...
Assist customers with order modifications' cancellations' and tracking information. - Resolve customer complaints promptly and effectively' ensuring a positive shopping experience. - Document all customer interactions and feedback in the CRM system for...
disseminated effectively; Organize and prepare materials for meetings and presentations; Draft and distribute internal memos and announcements.
• Reputation Management: Monitor and respond to online reviews and guest feedback on various platforms, maintaining...
Responsibilities - Handle customer inquiries regarding sports betting' including account management' betting options' and promotions via phone' email' and chat in Italian. - Provide clear and accurate information about betting rules' payment options...
Order Management: Take telephone and digital orders, advise guests on menu choices, and precisely manage special requests or dietary requirements.
• Setup and Quality Control: Ensure that trays and trolleys are prepared and set up according to the...
Handle customer inquiries related to financial products' services' and account management via phone' email' and chat in Italian. - Provide clear and accurate information to customers regarding account setups' transactions' and financial services.
- Assist...
customer inquiries regarding payment processing' account management' and transaction issues via phone' email' and chat in Italian. - Provide accurate information about services' fees' and payment platform features. - Assist customers in troubleshooting...
products and services via phone' email' and chat in Italian. - Provide accurate information about product features' benefits' and troubleshooting techniques. - Assist customers with account management' subscription questions' and technical issues related to...
inquiries regarding telecom products' services' and account management via phone' email' and live chat in Italian. - Provide detailed information about plans' pricing' and technical troubleshooting. - Assist customers with billing inquiries' account changes...
management via phone' email' and chat in Italian.
• Provide detailed information about energy plans' pricing options' and sustainability initiatives.
• Assist customers with account setup' service modifications' and troubleshooting issues.
• Resolve customer...
throughout.
• Resolve customer complaints and technical issues promptly to maintain high levels of satisfaction.
• Document all customer interactions and technical solutions in the CRM system for future reference.
• Work closely with the IT department to...
channels including phone' email' and chat. - Assist customers with inquiries related to telecom services' billing' troubleshooting' and account management. - Address customer complaints and resolve issues in a timely manner to ensure a positive experience...