Management or a related field (preferred); - Communication: Excellent written and spoken communication skills in Italian and English (additional languages are a plus); - Luxury Standards: Passion and aptitude for luxury hospitality standards, proactive...
announcements during drills or real situations (live or pre-recorded format).
#### Management of complaints and problem solving
• Provide translation services for medical emergencies, illnesses, or medical disembarkation of the Guest,
• Report or taking care...
technical issues.
• Team Training and Support: Work alongside operational staff, offering orientation, on-the-job training, and continuous support to maintain high levels of motivation, efficiency, and attention to detail.
• Linen and Inventory Management...
/+4 en hôtellerie
• restauration ou management hôtelier.
• Expérience confirmée dans les métiers de l’accueil, des étages et/ou de la gestion hôtelière.
• Connaissance des PMS, standards qualité et outils de gestion opérationnelle.
Missions principales...
Excellent organizational and time management skills, capable of managing multiple tasks and deadlines; - Strong communication and interpersonal skills, with a professional and collaborative approach; - Proficiency in Italian is required; excellent command...
language (e.g., French, German, Russian, Arabic) will be considered an advantage.
• Excellent proficiency in the Microsoft Office suite (Word, Excel, Outlook).
• Secondary school diploma or university degree, preferably in tourism or hospitality management...
degree in Hospitality Management or a related field (preferred) ; - Communication: Excellent written and spoken communication skills in Italian and English (additional languages are a plus); - Luxury Standards: Passion and aptitude for luxury hospitality...