Resolve customer complaints and issues with professionalism and empathy. - Document all interactions accurately within the customer management system. - Collaborate with other team members to improve service delivery and customer satisfaction.
- Stay...
products and services via phone' email' and chat in Italian. - Assist customers with account management' including opening new accounts' processing transactions' and addressing concerns. - Provide information about loan options' interest rates' and banking...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
customer complaints' provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Keep records of customer interactions' process customer accounts' and file documents - Follow communication procedures' guidelines...
to determine need for repairs or replacement of furniture and/ or equipment
• Investigate and address complaints regarding poor housekeeping service
• Maintain an inventory of cleaning supplies
• Monitor and replenish cleaning products stock...
Under the responsibility of the Director of Operations, your main responsibilities will include: MANAGEMENT &, FINANCE:Ensure the housekeeping department meets financial targets in line with the budgetary objectives set by the Director of...
at the reception: check-in, check-out, billing, room changes, providing information, organizing shuttles, etc.Maintain an excellent appearance, a positive attitude, attention to detail, and strong interpersonal skills.Handle guest complaints according...
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