Maintenance TechnicalSupport Engineer
Date: 4 Aug 2026
Location: Bologna, BO, IT
Company: Alstom
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems...
To strengthen its technical team, Cosmic Groups hiring a Customer Support Technician to join a dynamic, customer-focused environment. The candidate will be responsible for installing, maintaining, and servicing systems at customer sites, training...
platform and available features
What We're Looking For
• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Previous experience in Customer Support, Customer Service, Call Center, TechnicalSupport, Helpdesk, or similar...
client solutions and meet KPI.
What you need to succeed in this role:
• Excellent English skills (at least C1 for both spoken and written);
• Experience in TechnicalSupport, SRE, or Engineering, with strong troubleshooting and code-reading skills...
apartmentSavino Del BeneplaceScandiccievent_available
technicalsupport for our local warehouse operations while working closely with the U.S. IT team.
In addition to supporting the Fairless Hills site on-site, you will occasionally travel to our New Jersey warehouse locations and other U.S. branch sites as...
platform and available features
What We're Looking For
• Fluent Italian – C1/C2 level
• English B2+ for training and internal communication
• Previous experience in Customer Support, Customer Service, Call Center, TechnicalSupport, Helpdesk, or similar...
performance leading testing campaigns.
• Work directly with suppliers of materials and components to guarantee technical compliance along the whole development process.
• Prepare clear technical summaries to support product validation.
• Operate according...
across the region.
Key Responsibilities:
• Oversee on-site installation, commissioning, technical training, and after-sales service support for earthmoving machinery products.
• Coordinate local service partners or technical teams to guarantee delivery...
electronic, and drivability faults
• Use OEM tools (e.g. wiTECH, DiagBOX) for diagnostics, flashing, and parameterization
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues...
Ensure alignment of local entity plans with group objectives.
Business Partnering
• Act as technical advisor to the divisional controlling teams.
• Provide financial insights to support strategic decisions and operational improvement.
Qualifications...
Integrator for our sites in Pomigliano d'Arco (NA) and Turin.
Main activities:
• Support to the Chief Engineer in the technical governance of the C-27J RSNF Program.
• Coordination of multidisciplinary Engineering activities.
• Monitoring of technical...
annual sales plans to achieve company-set performance targets.
Maintain and strengthen relationships with key accounts, facilitating project finalization and order conversion.
Collaborate with technicalsupport and delivery teams to ensure seamless...
apartmentCapella Hotels and ResortsplaceFirenzeevent_available
audits.
• Ensure availability of maintenance materials and support cost‑effective procurement.
• Review and approve Technical Services purchase requests.
People Development & Collaboration
• Champion team training and development; build departmental...
apartmentXCMG GroupplaceColle di Val d'Elsaevent_available
project finalization and order conversion.
• Collaborate with technicalsupport and delivery teams to ensure seamless project execution.
• Manage the entire sales process, including bidding, quotation, and contract negotiations.
• Provide regular updates...
issues.
• Support to the technical department and prototyping in the research and selection of new components and suppliers.
Requirements and skills:
• Previous and structured experience in the role of at least 3 years.
• Excellent written and spoken...