TechnicalSupport Engineer – Pre-Sales & After-Sales
Location: Italy
Department: TechnicalSupport
Reports to: Head of South EU TechnicalSupport
Company Overview
Hoymiles Power Electronics Inc. is a global leader in inverter technology...
Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance
Ready to...
As a Help Desk Fluent English, you will be responsible for providing technicalsupport to customers via phone, email, and chat. You will troubleshoot issues and provide solutions to ensure customer satisfaction. Additionally, you will document...
policies and procedures.
Provides Tier 1 TechnicalSupport for the company’s capital equipment systems to customers and internal staff by opening a case for each technicalsupport request, providing Level 1 support, qualifying the case, closing follow-up...
global markets. You will work closely with the Technical, Sales, and Project Management teams to ensure high-quality project delivery — from design validation through to installation and commissioning.
Key Responsibilities
• Provide engineering support...
of English and Italian, both written and verbal.
3. Good knowledge of MS Office.
4. 1-2 years in similar activities (technicalsupport).
5. Interpersonal skills.
6. Teamwork.
7. Initiative.
8. Stress resistance.
9. Good communication.
#J-18808-Ljbffr...
global markets. You will work closely with the Technical, Sales, and Project Management teams to ensure high-quality project delivery — from design validation through to installation and commissioning.
Key Responsibilities
• Provide engineering support...
teams-Provide ongoing support throughout the customer journey, from onboarding to post-deployment-Act as an advisor and point of contact for customer success, ensuring solution alignment with client needs.-Track and document the progress of technical...
manufacturers, integrators, and distributors
Provide on-farm technicalsupport and deliver data-backed recommendations
Collaborate with innovation and marketing teams to support new product rollouts
Monitor market trends, competitor activity, and regulatory...
yield assessments (EYA), irradiance simulations, and shading analysis
Support feasibility studies and site surveys in collaboration with the sales and project teams
Prepare documentation for permitting (layout plans, grid connection studies, etc...
and in coordination with the Subcontracting section, for the technical aspects, to support the preparation of the Bid Inquiry packages for the potential construction bidders and obtains the relevant technical qualifications;· during the bidding phase, in coordination...
plans are acceptable to the company’s H&S requirements.
• Help support project teams with written technical responses to Customers / Subcontractors on H&S issues as required.
• Ensure Customer/Owner Satisfaction is monitored/measured, with improvement...
indication of the CSM and in coordination with the Subcontracting section, for the technical aspects, to support the preparation of the Bid Inquiry packages for the potential construction bidders and obtains the relevant technical qualifications;
• during...
plans are acceptable to the company’s H&S requirements.
• Help support project teams with written technical responses to Customers / Subcontractors on H&S issues as required.
• Ensure Customer/Owner Satisfaction is monitored/measured, with improvement...
NTU International A/S is leading a consortium for the preparation of proposal for the EU funded project in SEA Lot 6: Education Sector Public Expenditure Review (PER) in Greenland and is searching for non-key experts to support the core team during...
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